FAQ
- My mydlink-enabled product is "Offline". Read Answer
- How do I hard reset my device back to the factory default settings? Read Answer
- My camera is not detected. Read Answer
- How do I set up my camera using the mydlink app? Read Answer
- ONVIF Support for New mydlink Cameras Read Answer
- How does the Camera work while I am away from home? Read Answer
- How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
- Why does my camera stop recording videos to the cloud? Read Answer
- What should I do if the setup wizard can't find my device? Read Answer
- How do I configure my camera's wireless settings? Read Answer
- How do I set up a mydlink-enabled Cloud Camera? Read Answer
- I no longer receive motion/sound detection notifications. Read Answer
- How can I watch my camera’s live video without a time limit? Read Answer
- Surveillance cameras : how to choose ? Read Answer
- I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup Read Answer
- How do I remove/block users from my wireless network on my mydlink router? Read Answer
- What can I do if I can NOT see live video on mydlink app successfully? Read Answer
- How do I view which websites have visited through my mydlink router? Read Answer
- How can I activate or upgrade the cloud recording service Read Answer
- What should I do if I can NOT set the device password Read Answer
- How do I set up my ShareCenter Cloud Storage (NAS) device? Read Answer
- How do I reset my mydlink camera settings to factory defaults Read Answer
- How to update the firmware ? Read Answer
- How to hard reset NAS Storage device to default settings? Read Answer
- How can I configure the camera’s settings? Read Answer
- How to set up my camera using mydlink Lite App ? Read Answer
- What can I do if I forget my camera password? Read Answer
- Where can I find the mydlink Home app? Read Answer
- What can I do if my Wi-Fi camera is not working correctly ? Read Answer
- I can’t receive the verification e-mail for my mydlink account Read Answer
- How do I block devices using the mobile app? Read Answer
- I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
- How do I find the device Hardware Version? Read Answer
- Is it mandatory to subscribe to the mydlink cloud recording service? Read Answer
- What do I do if I forget the login username & password of my camera? Read Answer