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FAQ

  • What is the max SD card size supported on my mydlink camera Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • How do I transfer my existing devices from the mydlink Lite app to the mydlink app ? Read Answer
  • Why can't I log in to the mydlink app (version 1.10 or earlier)? Read Answer
  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • How do I log into my router? Read Answer
  • How do I login to my router? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • Why does my camera stop recording videos to the cloud? Read Answer
  • My camera is not detected. Read Answer
  • How do I set up my camera using the mydlink app? Read Answer
  • How do I change my D-Link Router's password? Read Answer
  • How do I configure MAC filtering on my DIR/WBR series router? Read Answer
  • How do I change the login password? Read Answer
  • How do I upgrade the firmware on my router? Read Answer
  • What can I do if I’m having wireless connection problems? Read Answer
  • Minimum Requirements Read Answer
  • What is the mydlink app ? Read Answer
  • Why can’t I find some of my Schedules after updating to the new mydlink app ? Read Answer
  • How do I reset my mydlink account password Read Answer