FAQ

  • How do I manually update the firmware on my D-Link router? Read Answer
  • Why should I reboot my device periodically? Read Answer
  • How do I reset my AQUILA PRO AI routers to the factory settings? Read Answer
  • How do I restore my SW-A2 to factory settings? Read Answer
  • How do I restore my SW-A11KT/SW-A12KT water leak sensor kit to factory settings? Read Answer
  • How do I restore my SW-A1 to factory settings? Read Answer
  • How do I enable automatic firmware updates on my AQUILA PRO AI router? Read Answer
  • What is Health Mode and how do I enable the feature on my D-Link router? Read Answer
  • Will SW-A2 operate when submerged in water? Read Answer
  • How do I check the battery level of my SW-A2? Read Answer
  • Why does my SW-A2 continue to display online on my app even when SW-A1 is powered off? Read Answer
  • What can I do if I receive a low-battery push notification on my SW-A2? Read Answer
  • How do I get alerts when a water leak is detected by SW-A11KT? Read Answer
  • Why is SW-A2 not showing up on my app? Read Answer
  • How can I test SW-A1 to make sure it is working properly? Read Answer
  • How can I test SW-A2 to make sure it is working properly? Read Answer
  • How do I replace the batteries in the SW-A2 sensor? Read Answer
  • How long do the SW-A2’s batteries last? Read Answer
  • How long does SW-A1 sound an audible alarm when water leaks are detected? Read Answer
  • How many SW-A2 can I pair with a SW-A1 sensor? Read Answer
  • Is the entire sensing cable on SW-A1 able to detect water? Read Answer