FAQ
- Will the smart plug still turn the connected device on or off according to its schedule or countdown timer if it loses its Internet connection? Read Answer
- What functions of my smart plug are available? Read Answer
- What is MLO and how does it work on my Wi-Fi 7 router? Read Answer
- How do I enable automatic firmware updates on my AQUILA PRO AI router? Read Answer
- Will the smart plug return to its previous on/off state after a power outage? Read Answer
- What is the Power Overload feature on my smart plug, and how can I configure it? Read Answer
- What is the Power Activity Detection feature on my smart plug, and how can I configure it? Read Answer
- What can I do if my smart plug is not working properly Read Answer
- How can I check the power consumption of the device connected to my smart plug using the AQUILA PRO AI App? Read Answer
- How can I manually turn my smart plug on or off? Read Answer
- Can I manage this smart plug using both the AQUILA PRO AI app and a Matter-certified app at the same time? Read Answer
- How do I restore my SW-A1 to factory settings? Read Answer
- Why can't my client device detect the 6 GHz wireless band of my Wi-Fi 7 router? Read Answer
- How do I block a client device from accessing my home network? Read Answer
- How do I manually update the firmware on my D-Link router? Read Answer
- What can I do if I cannot find my wireless network or cannot connect to the wireless network? Read Answer
- What is Secure DNS and how do I enable a DNS over HTTPS service on my router? Read Answer
- What is Smart Connect and how do I enable or disable it on my D-Link router? Read Answer
- How long do the SW-A2’s batteries last? Read Answer
- How do I check the battery level of my SW-A2? Read Answer
- How do I restore my SW-A11KT/SW-A12KT water leak sensor kit to factory settings? Read Answer
- How do I restore my SW-A2 to factory settings? Read Answer
- What can I do if I receive a low-battery push notification on my SW-A2? Read Answer
- What is 6 GHz and what are the benefits of the 6 GHz wireless band? Read Answer
- Is 6 GHz Wi-Fi available in my region? Read Answer
- How do I configure an MLO SSID on my Wi-Fi 7 compatible devices? Read Answer
- What is Parental Control and how do I set up Parental Control using the AQUILA PRO AI app? Read Answer
- What is AI Mesh Optimizer and how will it optimize my network? Read Answer
- Why should I reboot my device periodically? Read Answer
- How do I reset my AQUILA PRO AI routers to the factory settings? Read Answer
- How do I reset my smart plug to default factory settings? Read Answer
- How can I test SW-A1 to make sure it is working properly? Read Answer
- What is AI Parental Control and how will it protect my children from the Internet? Read Answer
- How long does SW-A1 sound an audible alarm when water leaks are detected? Read Answer
- What is Quality of Service (QoS) and how do I configure QoS on my D-Link router? Read Answer
- What are the primary differences between 2.4 GHz, 5 GHz, and 6 GHz bands? Read Answer
- What is AI Traffic Optimizer and how will it optimize my network? Read Answer
- How do I tell which Mesh node my client device is connected to? Read Answer
- How do I configure the MAC address clone on my D-Link router? Read Answer
- What is D-Link Wi-Fi Mesh? Read Answer