FAQ

  • How do I set an administrator (admin) password on my DCS-2330L? Read Answer
  • How to access MyDlink 1st gen Portal in Edge ? Read Answer
  • How to update the firmware ? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • How do I manually upgrade the firmware on my baby camera using Windows®? Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • How to set up my camera using mydlink Lite App ? Read Answer
  • How to setup Motion detection ? Read Answer
  • Surveillance cameras : how to choose ? Read Answer
  • What should I do if I forget my mydlink-enabled products device password Read Answer
  • How do I set up my camera using the mydlink app? Read Answer
  • I no longer receive motion/sound detection notifications. Read Answer
  • How do I set up a mydlink-enabled Cloud Camera? Read Answer
  • Where can I find the mydlink Home app? Read Answer
  • I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup Read Answer
  • How do I remove my camera from my mydlink account Read Answer
  • How do I find the device Hardware Version? Read Answer
  • How do I change the administrator password on my router? Read Answer
  • $name Read Answer
  • How do I set up sound detection using the mydlink app? (For L series) Read Answer
  • How does the Camera work while I am away from home? Read Answer
  • How do I register for a mydlink account? Read Answer
  • How can I activate or upgrade the cloud recording service Read Answer
  • How do I set an administrator (admin) password on my DCS-942L? Read Answer
  • ONVIF Support for New mydlink Cameras Read Answer
  • How to check firmware version ? Read Answer
  • Does my Wi-Fi camera support 2-way audio ? Read Answer
  • Will the mydlink cloud recording service be available for all countries? Read Answer
  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • How do I add a camera in D View Cam v3 x Read Answer
  • How many mydlink cloud recording subscriptions are available in the mydlink app? Read Answer
  • How do I reset my DSP-W218 ? Read Answer
  • What operating systems and browsers do 1st Generation mydlink web portal support? Read Answer
  • Why does the mydlink Mobile App connection work on Wi Fi but not on my 3G or 4G Connection Read Answer
  • How to install mydlink plugin on Mac OS 10.12 Read Answer
  • Where are my snapshots saved to? Read Answer
  • How to view my 1st generation mydlink camera on macOS Catalina 10.15 ? Read Answer
  • How do I configure my cameras network settings Read Answer
  • How do I reset my mydlink account password Read Answer