FAQ

  • Why can't I see the video from my camera on D-ViewCam? Read Answer
  • Hvor finder jeg mydlink™ Home-app'en? Read Answer
  • How do I set up a mydlink-enabled Cloud Camera? Read Answer
  • Why can’t I connect to my wireless router? Read Answer
  • I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup Read Answer
  • What is the max SD card size supported on my mydlink camera Read Answer
  • How do I access my Wi-Fi camera remotely ? Read Answer
  • How do I register for a mydlink account? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How to update the firmware ? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • How do I block devices using the mobile app? Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer
  • What do I do if I forget the login username & password of my camera? Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • How do I set up and install my mydlink Baby Camera? Read Answer
  • How do I change my Cloud Router's wireless settings? Read Answer
  • The image is out of focus, how do I correct it? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How do I set an administrator (admin) password on my DCS-2330L? Read Answer
  • How do I set an administrator (admin) password on my DCS-942L? Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • What do I do if I forget the login username & password of my mydlink camera? Read Answer
  • What should I do if I can NOT set the device password Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • How do I configure my camera's wireless settings? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • How to check the mac address of my camera ? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • What are the minimum system requirements for the mydlink Baby Camera? Read Answer
  • How do I manually upgrade the firmware on my mydlink Baby Camera using a computer with a Mac operating system? Read Answer
  • How do I manually upgrade the firmware on my baby camera using Windows®? Read Answer
  • Error Unable to connect to mydlink website during Setup Wizard Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • Why does the mydlink Mobile App connection work on Wi Fi but not on my 3G or 4G Connection Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • Active X fails to install during my mydlink camera setup Read Answer