FAQ

  • What can I do if I can’t find footage in the cloud? Read Answer
  • $name Read Answer
  • ONVIF Support for New mydlink Cameras Read Answer
  • Will the mydlink cloud recording service be available for all countries? Read Answer
  • Hur kan jag se vem som är trådlöst ansluten till min mydlink-router? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • Vad kan jag göra om jag INTE kan se direktvideo? Read Answer
  • Hur återställer jag min enhet tillbaka till fabriksinställningarna? Read Answer
  • Surveillance cameras : how to choose ? Read Answer
  • Var är mina bilder sparade? Read Answer
  • Hur tar jag bort kameran från mitt mydlink-konto? Read Answer
  • I have a wireless D-Link camera and cannot connect it to my wifi. The router is an Apple AirPort. What can I do? Read Answer
  • I switched e-mails – how can I change e-mail for my mydlink account? Read Answer
  • What is the maximum devices that I can connect to Mydlink app? Read Answer
  • Hur ändrar jag routerns trådlösa inställningar med mobil-appen? Read Answer
  • Hur får jag fjärråtkomst till mina mydlink-kameror? Read Answer
  • I feel like I’m getting a lot of false alarms from my camera – is it normal? Read Answer
  • How do I set up my camera using the mydlink app? Read Answer
  • Jag får inga rörelse-/ljuddetekteringsmeddelanden. Read Answer
  • Why is the connection slow or unstable on my LTE router if my internet provider has excellent LTE quality? Read Answer
  • Vad ska jag göra om jag INTE kan ställa in enhetens lösenord? Read Answer
  • Jag får felet "Det gick inte att lägga till denna enhet i ditt mydlink-konto" under installationen av min mydlink-kamera Read Answer
  • Hur ansluter jag min kamera trådlöst med hjälp av WPS (Wi-Fi Protected Setup)? Read Answer
  • I can’t receive the verification e-mail for my mydlink account Read Answer
  • Hur visar jag bilder och videor som spelats in med kameran? Read Answer
  • Why do I see only one network on my dual band router from the DIR range? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • Where are my videos stored? Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • Vad kan jag göra om guiden INTE kan hitta kameran? Read Answer
  • Hur ställer jag in kameran på automatisk inspelning när rörelse/ljud identifieras? Read Answer
  • Why can’t I connect to my wireless router? Read Answer
  • What are the minimum system requirements for the mydlink Baby Camera? Read Answer
  • Why Mydlink plugin cannot be installed properly on Safari? Read Answer
  • Looking for Information related to the MyDlink App ? Read Answer
  • Why do I see the camera’s live view on a mobile app but not on a PC (‘LH’ cameras range)? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How do I manually upgrade the firmware on my mydlink Baby Camera using a computer with a Mac operating system? Read Answer
  • Hur kan jag konfigurera kamerainställningarna? Read Answer
  • I no longer receive motion/sound detection notifications Read Answer