AS PBX:

• Configurable as core IP or hybrid PBX
• Switches calls & Manages routes.
• Connects callers with the outside world over IP/analog (POTS) and digital connections.

AS GATEWAY:

• Configurable as media gateway.
• Bridges legacy PSTN to the expanding world of IP telephony.
• Conversion between a wide range of communications protocols and media codecs.

AS MEDIA/FEATURE SERVER:

• Provides IVR and Conference Bridge.
• Automated attendant and unified messaging.
• Can replace aging legacy voicemail systems.

IN CALL CENTER:

• Features built-in ACD systems.
• Additional remote IP agent capabilities.
• Advanced skills-based routing

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