FAQ

  • What happens if a Nuclias Access Point cannot connect to Nuclias server? Válasz
  • Nuclias Cloud Tutorial Video - How to Configure a Captive Portal Válasz
  • Nuclias Cloud Tutorial Video - Getting Started with Nuclias Válasz
  • What happens if I forget my account username and/or password? Válasz
  • What is D-Link's Nuclias Cloud SLA? Válasz
  • Nuclias Cloud Tutorial Video - How to Configure Advanced Radio Settings Válasz
  • What if an AP does not respond after a firmware upgrade or if it was interrupted? Válasz
  • Nuclias Cloud Tutorial Video - How to Add and Assign Licenses Válasz
  • What is U-APSD ? Válasz
  • Nuclias Cloud Tutorial Video - How to Create and Remove Site Tags and Sites Válasz
  • Nuclias Cloud Tutorial Video - How to Create a Wireless Profile and SSID Válasz
  • Nuclias Cloud Tutorial Video - How to Create a Custom Splash Page Válasz
  • Nuclias Cloud Tutorial Video - How to Configure SSID Schedules Válasz
  • Nuclias Cloud Tutorial Video - How to Configure SSID Access Control Settings Válasz
  • Nuclias Cloud Tutorial Video - How to Configure Radio Channel Settings Válasz
  • Nuclias Cloud Tutorial Video - How to Configure Basic SSID Options with WPA+WPA2 Security Válasz
  • Nuclias Cloud Tutorial Video - How to Configure Basic Radio Settings Válasz
  • Nuclias Cloud Tutorial Video - How to Configure and Perform Firmware Updates Válasz
  • Nuclias Cloud Tutorial Video - How to Configure Advanced SSID Settings Válasz
  • Nuclias Cloud Tutorial Video - How to Add and Register a Single or Multiple Devices Válasz
  • Where can I see who has logged on using their Social Login Credentials? Válasz
  • How to reset my Nuclias devices? Válasz
  • How can adjust the amount of information displayed on the Access Point Page? Válasz
  • Can I schedule reports to be emailed to me periodically? Weekly or Monthly for example? Válasz
  • What will happen to the statistics if I move a device from one Site to another? Válasz
  • How can I determine if the radio is enabled or disabled on AP? Válasz
  • What will happen if the clock time on the devices is not synchronised with the NTP server? Válasz
  • How fast is the polling of data for Nuclias access points? Válasz
  • How can I find out if a user is logged into the Captive portal? Válasz
  • How does auto-channel selection work? Válasz
  • How can I move a device from one site to another site? Válasz
  • Can I pre-configure the settings on my Nuclias devices prior to delivering to the end-user site? Válasz
  • How to setup Social Login (Google, Facebook)? Válasz
  • How can I delete a site? Válasz
  • Can I customise the captive portal with my own HTML code? How? Válasz
  • How to modify the organization name on Nuclias directly? Válasz
  • How can I remove a device from Nuclias? Válasz
  • What is the difference between Profile and Device options under the Configure menu option? Válasz
  • How do I manually set my device’s IP address if the device failed to connect to Nuclias? Válasz
  • Can you set a static IP address on Nuclias Access Points? Válasz