FAQ

  • How to access MyDlink 1st gen Portal in Edge ? Read Answer
  • How do I manually upgrade the firmware on my baby camera using Windows®? Read Answer
  • How to setup Motion detection ? Read Answer
  • How do I remove my camera from my mydlink account Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How do I configure my cameras network settings Read Answer
  • How many cameras can I add to my mydlink account Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • How do I configure Internet Explorer® to allow ActiveX Controls? Read Answer
  • I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup Read Answer
  • How do I change the administrator password on my router? Read Answer
  • How do I setup my Wi-Fi camera using the mydlinkLite App? Read Answer
  • Why does the mydlink Mobile App connection work on Wi Fi but not on my 3G or 4G Connection Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • Why can't I see my camera video in D-ViewCam? Read Answer
  • Hvor finner jeg mydlink™ Home-appen? Read Answer
  • What Mobile app can work with my my Wi-Fi camera? What are the system requirements of the Mobile App ? Read Answer
  • How do I access my Wi-Fi camera remotely ? Read Answer
  • What can I do if I have Java installation issues on Mac OS? Read Answer
  • I can’t receive the verification e-mail for my mydlink account Read Answer
  • How to install mydlink plugin on Mac OS 10.12 Read Answer
  • How do I mount my camera to a wall or ceiling? Read Answer
  • What do I do if I forget the login username & password of my camera? Read Answer
  • What are the system requirements for D-ViewCam 3.x? Read Answer
  • Why does the LED not light up? Read Answer
  • How do I configure motion detection on my camera? Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • How to view my 1st generation mydlink camera on macOS Catalina 10.15 ? Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • How do I configure the audio settings (microphone) on my DCS-2330L? Read Answer
  • How do I configure my camera's wireless settings? Read Answer
  • How do I register for a mydlink account? Read Answer
  • Looking for Information related to the MyDlink App ? Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • How do I set up e-mail notifications on my Cloud Router using the mobile app? Read Answer
  • How do I set up and install my Baby Camera? Read Answer