FAQ

  • ONVIF Support for New mydlink Cameras Read Answer
  • How do I hard reset my device back to the factory default settings? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • How to install mydlink plugin on Mac OS 10.12 Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • How do I change the channel on my router? Read Answer
  • I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup Read Answer
  • Surveillance cameras : how to choose ? Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • How do I block devices using the mobile app? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How to upgrade DCS-6112, DCS-6113 to Firmware Version 1.20? Read Answer
  • Error Unable to connect to mydlink website during Setup Wizard Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • What are the differences between the mydlink Lite and the mydlink app ? Read Answer
  • Why does the setup wizard for my DCS camera not work? Read Answer
  • Can the IP Surveillance software for DCS-2100 be used on my DCS-900? Read Answer
  • I no longer receive motion/sound detection notifications Read Answer
  • How do I find the IP address of my DCS-2330L and access the web-based user interface? Read Answer
  • How do I update my device's firmware manually? Read Answer
  • I have mounted my camera upside down, how do I flip/mirror the image? Read Answer
  • I can't hear audio from my Cloud Camera in the mobile app. Read Answer
  • How do I view the photos and videos taken by the camera? Read Answer
  • How many users can I assign to the camera? Read Answer
  • Can I record video from a Cloud Camera directly to my PC Read Answer
  • How do I reset my D-Link IP camera back to factory default settings? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • How do I factory reset my DCS Camera? Read Answer
  • What is the max SD card size supported on my mydlink camera Read Answer
  • What should I do if the setup wizard can't find my device? Read Answer
  • How do I change the LAN IP address of my camera? Read Answer
  • The app has no sound. Read Answer
  • What do I do if I forget the login username & password of my camera? Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • How do I find the device Hardware Version? Read Answer
  • How do I change my Cloud Router's wireless settings? Read Answer