FAQ

  • How do I set up my ShareCenter Cloud Storage (NAS) device? Read Answer
  • Surveillance cameras : how to choose ? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How do I register for a mydlink account? Read Answer
  • How do I change the channel on my router? Read Answer
  • How do I set the camera to auto-record when motion/sound is detected on my Babycam? Read Answer
  • Why does the mydlink Mobile App connection work on Wi Fi but not on my 3G or 4G Connection Read Answer
  • What can I do if the wizard can NOT find NAS? Read Answer
  • How do I update my device's firmware manually? Read Answer
  • How do I factory reset my DCS Camera? Read Answer
  • How to set up email alerts on your IP Camera DCS-932L? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup Read Answer
  • How do I configure motion detection on my camera? Read Answer
  • I no longer receive motion/sound detection notifications Read Answer
  • I'm using the Setup Wizard for my camera, but it won't let me save the camera's password. Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • How do I view the photos and videos taken by the camera? Read Answer
  • How many users can I assign to the camera? Read Answer
  • What devices does the mydlink app support ? Read Answer
  • How do I hard reset my device back to the factory default settings? Read Answer
  • How do I reset my D-Link IP camera back to factory default settings? Read Answer
  • Recovery procedures of the cameras after bad flash firmware Read Answer
  • What do I do if I forget the Admin password for my camera? Read Answer
  • Can I set up my DCS-1000 camera as a webcam on my computer? Read Answer
  • How do I configure my cameras network settings Read Answer
  • Why does my camera stop recording videos to the cloud? Read Answer
  • How do I find the device Hardware Version? Read Answer
  • I have mounted my camera upside down, how do I flip/mirror the image? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • ONVIF Support for New mydlink Cameras Read Answer
  • Does my security camera support extender mode ? Read Answer
  • How to update the firmware ? Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • How do I set an administrator (admin) password on my DCS-942L? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer