FAQ

  • My mydlink-enabled product is "Offline". Read Answer
  • How do I set an administrator (admin) password on my DCS-2330L? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • What should I do if the setup wizard can't find my device? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • How do I set up my ShareCenter Cloud Storage (NAS) device? Read Answer
  • How to install mydlink plugin on Mac OS 10.12 Read Answer
  • How do I set up motion detection and recording in D-ViewCam? Read Answer
  • How many cameras can I add to my mydlink account Read Answer
  • How do I find the device Hardware Version? Read Answer
  • How do I set up and install my DCS-942L? Read Answer
  • How do I change the channel on my router? Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer
  • How do I setup my Wi-Fi camera using the mydlinkLite App? Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • What do I do if I forget the login username & password of my camera? Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • What can I do if the router always shows "Loading" on mydlink portal? Read Answer
  • How do I register for a mydlink account? Read Answer
  • How can I delete the cameras binding with NVR? Read Answer
  • What is the max SD card size supported on my mydlink camera Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • How do I configure motion detection on my camera? Read Answer
  • How do I view the photos and videos taken by the camera? Read Answer
  • How do I setup the D ViewCam Mobile app with a PC running D ViewCam Read Answer
  • I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup Read Answer
  • How do I change my Cloud Router's wireless settings? Read Answer
  • I can't hear audio from my Cloud Camera in the mobile app. Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • How many computers devices can view a camera s Live View at the same time through the mydlink portal Read Answer
  • What if I forget the Admin password for my camera? Read Answer
  • How to hard reset NAS Storage device to default settings? Read Answer
  • How do I configure mydlink SharePort Web Access on my router? Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • What do I do if I forget the Admin password for my camera? Read Answer
  • How do I set up and install my router? Read Answer
  • Why does the mydlink Mobile App connection work on Wi Fi but not on my 3G or 4G Connection Read Answer
  • How do I manually upgrade the firmware on my mydlink camera Read Answer
  • How do I configure my cameras network settings Read Answer