FAQ

  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • How do I reset my D-Link IP camera back to factory default settings? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer
  • How do I setup my Wi-Fi camera using the mydlinkLite App? Read Answer
  • I can't hear audio from my Cloud Camera in the mobile app. Read Answer
  • My camera has a DNS setting what is this and what should I be setting up as my DNS addresss.? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How do I hard reset my device back to the factory default settings? Read Answer
  • How do I view the photos and videos taken by the camera? Read Answer
  • How do I factory reset my DCS Camera? Read Answer
  • How do I change the channel on my router? Read Answer
  • How many computers devices can view a camera s Live View at the same time through the mydlink portal Read Answer
  • Can I record video from a Cloud Camera directly to my PC Read Answer
  • Where can I find the mydlink Home app? Read Answer
  • How do I set an administrator (admin) password on my DCS-5020L? Read Answer
  • If I don't have a router how do I install the camera? Read Answer
  • How do I find the device Hardware Version? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • Surveillance cameras : how to choose ? Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • Why does the setup wizard for my DCS camera not work? Read Answer
  • What devices does the mydlink app support ? Read Answer
  • How do I configure my cameras network settings Read Answer
  • Why does the mydlink Mobile App connection work on Wi Fi but not on my 3G or 4G Connection Read Answer
  • Why does my camera stop recording videos to the cloud? Read Answer
  • How do I update my device's firmware manually? Read Answer
  • Is it possible to put the streaming video from my IP camera on to my own webpage? Read Answer
  • How do I block devices using the mobile app? Read Answer
  • Recovery procedures of the cameras after bad flash firmware Read Answer
  • The image is out of focus, how do I correct it? Read Answer
  • How do I configure my camera's wireless settings? Read Answer
  • How do I change the Wi-Fi password on my router? Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup Read Answer
  • How to hard reset NAS Storage device to default settings? Read Answer
  • How do I create a new Omna account in order to enjoy live viewing remotely with the Omna app? Read Answer
  • How can I delete the cameras binding with NVR? Read Answer
  • Can I set up my DCS-1000 camera as a webcam on my computer? Read Answer
  • How do I change my router's wireless settings using the mobile app? Read Answer