FAQ

  • Why can’t I connect to my wireless router? Read Answer
  • Hur installerar jag Inspelning av rörelseavkänning i D-ViewCam? Read Answer
  • How to check the firmware version installed on my device? Read Answer
  • Hur visar jag bilder och videor som spelats in med kameran? Read Answer
  • How do I configure my camera's wireless settings? Read Answer
  • Does my Wi-Fi camera support SD Card recording ? Read Answer
  • What devices does the mydlink app support ? Read Answer
  • Why do I see the camera’s live view on a mobile app but not on a PC (‘LH’ cameras range)? Read Answer
  • Hur kan jag kommunicera genom kameran? Read Answer
  • My camera is configured to record into the mydlink Cloud. Where can I find those recordings? Read Answer
  • How do I set up and install my mydlink Baby Camera? Read Answer
  • What should I do if my camera is not detected by the mydlink Baby app? Read Answer
  • The image is out of focus, how do I correct it? Read Answer
  • I changed routers and now my wireless D-Link products don’t work. Why? Read Answer
  • Hur justerar jag tid och datum på min Cloud kamera? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • What is the resolution of my camera's Live View through the mydlink portal? Read Answer
  • How do you setup Motion Detection Recording in D ViewCam Read Answer
  • I have a wireless D-Link camera and cannot connect it to my wifi. The router is an Apple AirPort. What can I do? Read Answer
  • What are the differences between the mydlink Lite and the mydlink app ? Read Answer
  • Will the mydlink cloud recording service be available for all countries? Read Answer
  • Var är mina bilder sparade? Read Answer
  • I can’t receive the verification e-mail for my mydlink account Read Answer
  • Where are my videos stored? Read Answer
  • What are the minimum system requirements for the mydlink Baby Camera? Read Answer
  • How to access MyDlink 1st gen Portal in Edge ? Read Answer
  • How do I manually upgrade the firmware on my mydlink Baby Camera using a computer with a Mac operating system? Read Answer
  • I no longer receive motion/sound detection notifications Read Answer
  • Why didn't I receive the verification e mail when creating a mydlink account? Read Answer
  • How to set up wireless on my DCS-2670L? Read Answer
  • Kan jag spela in video från en Cloud kamera direkt till min dator? Read Answer
  • Why can’t I find some of automation rules and schedules after migrating from the mydlink app v1.11 or v1.12 to the new mydlink app v2.00? Read Answer
  • I can’t install my DCS-8000LH – the app says I can’t connect to the camera. Why? Read Answer
  • How do I set up the camera using the mydlink app ? Read Answer
  • Hur hittar jag maskinvaruversionen? Read Answer
  • Active X fails to install during my mydlink camera setup Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • Jag använder installationsguiden för min kamera, men den låter mig inte spara kamerans lösenord. Read Answer