FAQ

  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • How do I set an administrator (admin) password on my DCS-942L? Read Answer
  • What should I do if I forget my mydlink-enabled products device password Read Answer
  • How do I set up my camera using the mydlink app? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • How to update the firmware ? Read Answer
  • I can’t receive the verification e-mail for my mydlink account Read Answer
  • How do I block devices using the mobile app? Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer
  • How do I setup my Wi-Fi camera using the mydlinkLite App? Read Answer
  • The image is out of focus. Read Answer
  • Internet Explorer 11 will not let me see my camera on the mydlink website Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • Is it mandatory to subscribe to the mydlink cloud recording service? Read Answer
  • ONVIF Support for New mydlink Cameras Read Answer
  • How do I set up and install my mydlink Baby Camera? Read Answer
  • My camera is not detected. Read Answer
  • How do I set an administrator (admin) password on my DCS-2330L? Read Answer
  • How do I change my Cloud Router's wireless settings? Read Answer
  • What is the mydlink app ? Read Answer
  • What do I do if I forget the login username & password of my mydlink camera? Read Answer
  • In the Playback tab, video clips won’t play when I click on them. Read Answer
  • ΠΟΥ ΜΠΟΡΩ ΝΑ ΒΡΩ ΤΗΝ ΕΦΑΡΜΟΓΗ mydlink™ Home; Read Answer
  • Where are my videos stored? Read Answer
  • How do I configure my cameras network settings Read Answer
  • Surveillance cameras : how to choose ? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • I no longer receive motion/sound detection notifications. Read Answer
  • What is the resolution of my camera's Live View through the mydlink portal? Read Answer
  • How to check the mac address of my camera ? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • What are the minimum system requirements for the mydlink Baby Camera? Read Answer
  • How do I manually upgrade the firmware on my mydlink Baby Camera using a computer with a Mac operating system? Read Answer
  • The app has no sound. Read Answer
  • How do I manually upgrade the firmware on my baby camera using Windows®? Read Answer