FAQ

  • How do I set an administrator (admin) password on my DCS-942L? Read Answer
  • How to access MyDlink 1st gen Portal in Edge ? Read Answer
  • How do I block devices using the mobile app? Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • ΠΟΥ ΜΠΟΡΩ ΝΑ ΒΡΩ ΤΗΝ ΕΦΑΡΜΟΓΗ mydlink™ Home; Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • How do I configure my cameras network settings Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How to check the mac address of my camera ? Read Answer
  • I can’t receive the verification e-mail for my mydlink account Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • What are the minimum system requirements for the mydlink Baby Camera? Read Answer
  • How do I manually upgrade the firmware on my mydlink Baby Camera using a computer with a Mac operating system? Read Answer
  • How do I manually upgrade the firmware on my baby camera using Windows®? Read Answer
  • How to setup Motion detection ? Read Answer
  • What is the max SD card size supported on my mydlink camera Read Answer
  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • What Mobile app can work with my my Wi-Fi camera? What are the system requirements of the Mobile App ? Read Answer
  • How do I configure Internet Explorer® to allow ActiveX Controls? Read Answer
  • I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup Read Answer
  • Can I record video from a Cloud Camera directly to my PC Read Answer
  • How do I change the administrator password on my router? Read Answer
  • Why does the LED not light up? Read Answer
  • What can I do if the wizard can NOT find NAS? Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • How do I register for a mydlink account? Read Answer
  • How to view my 1st generation mydlink camera on macOS Catalina 10.15 ? Read Answer
  • The image is out of focus, how do I correct it? Read Answer
  • Why does the mydlink Mobile App connection work on Wi Fi but not on my 3G or 4G Connection Read Answer
  • Why didn't I receive the verification e mail when creating a mydlink account? Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • How do I find the device Hardware Version? Read Answer
  • How do I set up my ShareCenter Cloud Storage (NAS) device? Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • Why can’t I connect to my wireless router? Read Answer
  • How to hard reset NAS Storage device to default settings? Read Answer