FAQ

  • How do I set an administrator (admin) password on my DCS-942L? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • ONVIF Support for New mydlink Cameras Read Answer
  • How to check the mac address of my camera ? Read Answer
  • I can’t receive the verification e-mail for my mydlink account Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • What are the minimum system requirements for the mydlink Baby Camera? Read Answer
  • How do I manually upgrade the firmware on my mydlink Baby Camera using a computer with a Mac operating system? Read Answer
  • Surveillance cameras : how to choose ? Read Answer
  • How to update the firmware ? Read Answer
  • How do I manually upgrade the firmware on my baby camera using Windows®? Read Answer
  • How to set up my camera using mydlink Lite App ? Read Answer
  • How to setup Motion detection ? Read Answer
  • What Mobile app can work with my my Wi-Fi camera? What are the system requirements of the Mobile App ? Read Answer
  • How do I configure Internet Explorer® to allow ActiveX Controls? Read Answer
  • What operating systems and browsers do 1st Generation mydlink web portal support? Read Answer
  • How to view my 1st generation mydlink camera on macOS Catalina 10.15 ? Read Answer
  • The image is out of focus, how do I correct it? Read Answer
  • How do I reset my D-Link IP camera back to factory default settings? Read Answer
  • What is the default IP address of the Camera? Read Answer
  • How do I set up and install my DCS-942L? Read Answer
  • Camera Mounting Instructions Snap Mount Read Answer
  • What Google Assistant Commands can I use to control the mydlink devices ? Read Answer
  • How to add DCS-4705E to DNR-2020-04P ? Read Answer
  • How many computers/devices can view a camera's Live View at the same time through the mydlink portal? Read Answer
  • How do I configure the audio settings (speaker and microphone) on my DCS-942L? Read Answer
  • What do I do if I forget the login username & password of my mydlink camera? Read Answer
  • Looking for Information related to the MyDlink App ? Read Answer
  • How do I change the LAN IP address of my camera? Read Answer
  • How do I set up my DCS-2802KT-EU? Read Answer
  • Camera Mounting Instructions Threaded Mount Read Answer
  • Camera Placement Precautions Read Answer
  • Content Package Read Answer
  • Minimum Requirements Read Answer
  • Does my security camera support Bluetooth ? How does it work ? Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • Does my Wi-Fi camera support SD Card recording ? Read Answer
  • Does my Wi-Fi camera support 2-way audio ? Read Answer