FAQ
- My mydlink-enabled product is "Offline". Read Answer
- What is the default IP address of the Camera? Read Answer
- How do I remove/block users from my wireless network on my mydlink router? Read Answer
- How do I hard reset my device back to the factory default settings? Read Answer
- What do I do if I forget the login username & password of my camera? Read Answer
- What can I do if my Wi-Fi camera is not working correctly ? Read Answer
- Surveillance cameras : how to choose ? Read Answer
- The video streaming is slow/stuttering. Read Answer
- What should I do if the setup wizard can't find my device? Read Answer
- How do I set up and install my DCS-942L? Read Answer
- I have mounted my camera upside down, how do I flip/mirror the image? Read Answer
- How do I reset my mydlink camera settings to factory defaults Read Answer
- How can I watch my camera’s live video without a time limit? Read Answer
- How do I update my device's firmware manually? Read Answer
- How do I reset my D-Link IP camera back to factory default settings? Read Answer
- How to view my 1st generation mydlink camera on macOS Catalina 10.15 ? Read Answer
- How do I factory reset my DCS Camera? Read Answer
- How do I view which websites have visited through my mydlink router? Read Answer
- How do I reset my camera to factory default settings? Read Answer
- Why does my camera stop recording videos to the cloud? Read Answer
- How do I create a new Omna account in order to enjoy live viewing remotely with the Omna app? Read Answer
- I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
- How to add 2nd camera to the same mydlink account? Read Answer
- I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup Read Answer
- How do I watch cloud recorded videos? Read Answer
- How do I view the photos and videos taken by the camera? Read Answer
- How do I change the channel on my router? Read Answer
- How do I change my Cloud Router's wireless settings? Read Answer
- I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
- How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
- Where are my snapshots saved to? Read Answer
- How do I find the device Hardware Version? Read Answer
- How do I block devices using the mobile app? Read Answer
- What should I do if I can NOT set the device password Read Answer
- The image is out of focus, how do I correct it? Read Answer
- Why can't I see my camera video in D-ViewCam? Read Answer
- How do I set an administrator (admin) password on my DCS-5020L? Read Answer
- How many computers/devices can view a camera's Live View at the same time through the mydlink portal? Read Answer
- How many users can I assign to the camera? Read Answer
- How do I change my router's wireless settings using the mobile app? Read Answer