FAQ

  • How to access MyDlink 1st gen Portal in Edge ? Read Answer
  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • How do I configure my cameras network settings Read Answer
  • How do I remove my camera from my mydlink account Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • What do I do if I forget the login username & password of my camera? Read Answer
  • How to check the mac address of my camera ? Read Answer
  • I can’t receive the verification e-mail for my mydlink account Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • How do I manually upgrade the firmware on my mydlink Baby Camera using a computer with a Mac operating system? Read Answer
  • How do I manually upgrade the firmware on my baby camera using Windows®? Read Answer
  • Unde pot găsi aplicaţia mydlink™ Home? Read Answer
  • How do I change the SSID/network name of my router? Read Answer
  • Does my Wi-Fi camera support Night Vision? Read Answer
  • Why does the mydlink Mobile App connection work on Wi Fi but not on my 3G or 4G Connection Read Answer
  • How do I configure Internet Explorer® to allow ActiveX Controls? Read Answer
  • I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How do I access my Wi-Fi camera remotely ? Read Answer
  • How to setup Motion detection ? Read Answer
  • How to view my 1st generation mydlink camera on macOS Catalina 10.15 ? Read Answer
  • How do I register for a mydlink account? Read Answer
  • How many cameras can I add to my mydlink account Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • How do I find the device Hardware Version? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How do I configure my camera's wireless settings? Read Answer
  • What app does the DCS-935L work with? Read Answer
  • How to update the firmware ? Read Answer
  • What Google Assistant Commands can I use to control the mydlink devices ? Read Answer
  • How does the Camera work while I am away from home? Read Answer
  • How do I configure the audio settings (speaker and microphone) on my DCS-942L? Read Answer