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Sorry we couldn't help! Click here for more FAQs or go to Support.

What can I do if the router always shows "Loading" on mydlink portal?

If you try to change the device name of router, you may encounter such kind of situation. 

Please check that :

1. Log in your device with username admin.

2. Ensure your password not contain special characters like @,[,],_ ,+. 

It is recommend to use English characters and numbers in your password.

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