End-of-Life Policy

This End-of-Life Policy (Policy) applies to End-of-Life (EOL) and End of Sale (EOS) announcements made in all regions where D-Link products are sold and/or otherwise distributed. The Policy does not apply to a product that is already subject to an EOL and/or EOS announcement.

D-Link may choose to EOL a product for many reasons, including shift in market demands, technology innovation, costs or efficiencies based on new technologies, or the product simply matures over time and is replaced by functionally superior technology.

While this is an established part of a product’s overall life cycle, D-Link understands that EOL of a product may affect an end-user’s decision to continue to use the product. Below is D-Link's EOL Policy to help customers better manage their end-of-life transition and to help D-Link better understand its role in helping to migrate our customers to alternative D-Link products and technology.

Milestones

Definition and Action

End of Sale

  • This is the date after which a product is no longer available for purchase from D-Link and/or its, its worldwide subsidiaries, affiliates, authorized resellers, or country distributors.
  • D-Link will generally announce the End of Sale date for a product 3 to 6 months prior to the EOS effective date.

End of Life
  • This is the date after which hardware and software engineering support will no longer be provided for a product. After this date, D-Link will no longer develop, repair, maintain, or test the product firmware of software, including bug fixes and security patches.
  • This date is generally 3 years from the EOS date.

The Policy will not change D-Link’s product warranty period, measure from the customer’s purchase date. Warranty and support related details will depend on the local D-Link distribution sales policy.