Many problems can be resolved by trying one or more of thesuggestions below:

• Exit the DivX Connected Server application,then restart it again
• Turn the DSM-330 off and back on again
• Turn your router or modem off and back on again
• Restart your computer
• Press the 'Setup' button on the remote, then choose 'RestoreFactory Default Settings' on the second page
• Reinstall the latest version of the DivX ConnectedServer software