Nuclias Support
What is Nuclias Cloud Networking Solution?
Nuclias by D-Link is a completed cloud-managed networking solution providing high-performance access points and switches for SMEs and MSPs. Nuclias allows any organization with any level of IT resources to quickly and easily Setup, Configure, Monitor, Troubleshoot, and Manage, a wired or wireless network deployment remotely through a web portal and/or mobile apps.
How-To Videos
Getting started with Nuclias
In this video, you will learn how to:
- Create a Nuclias Account
- Add your first device to Nuclias
- Change the default SSID credentials
More "How‑to" videos:
Configuration
How to setup Social Login (Google, Facebook)?
Go to Configure → Access Point → Profiles, select the SSID that will contain the captive portal and select the captive portal tab. From the list select Sign-on with third party credentials with Default-Social-Login-Page. Ensure you select the social logins you...
More "Configuration" questions:
Monitoring & Reporting
Where can I see who has logged on using their Social Login Credentials?
Go to Monitor → Access Point → Clients. If a user is logged into the Captive portal, it will be displayed under the Captive Portal column, their user login details will be also be displayed under User ID. However, you may not be shown...
More "Monitoring & Reporting" questions:
Troubleshooting
What if an AP does not respond after a firmware upgrade or if it was interrupted?
All Nuclias access points support D-Link’s dual-image firmware architecture. If the first image of the firmware has failed to upgrade, the AP will reboot using the secondary firmware, last known working image. Once the device...
More "Troubleshooting" questions:
- What is D-Link's Nuclias Cloud SLA? Válasz