FAQ
- Where can I find the mydlink Home app? Read Answer
- How to access MyDlink 1st gen Portal in Edge ? Read Answer
- ONVIF Support for New mydlink Cameras Read Answer
- How do I set an administrator (admin) password on my DCS-942L? Read Answer
- How do I reset my camera to factory default settings? Read Answer
- How do I update my device's firmware manually? Read Answer
- How do I configure my cameras network settings Read Answer
- How do I register for a mydlink account? Read Answer
- What can I do if I can NOT see live video on mydlink app successfully? Read Answer
- How can I watch my camera’s live video without a time limit? Read Answer
- How do I access my mydlink camera remotely? Read Answer
- What are the minimum system requirements for the mydlink Baby Camera? Read Answer
- How do I manually upgrade the firmware on my mydlink Baby Camera using a computer with a Mac operating system? Read Answer
- My camera is not detected. Read Answer
- How to update the firmware ? Read Answer
- How do I manually upgrade the firmware on my baby camera using Windows®? Read Answer
- I can’t receive the verification e-mail for my mydlink account Read Answer
- How to set up my camera using mydlink Lite App ? Read Answer
- How to setup Motion detection ? Read Answer
- What do I do if I forget the login username & password of my camera? Read Answer
- How many cameras can I watch at the same time ? Read Answer
- How do I set up my camera using the mydlink app? Read Answer
- Why does the mydlink Mobile App connection work on Wi Fi but not on my 3G or 4G Connection Read Answer
- How do I set up sound detection using the mydlink app? (For L series) Read Answer
- I no longer receive motion/sound detection notifications. Read Answer
- Surveillance cameras : how to choose ? Read Answer
- What Mobile app can work with my my Wi-Fi camera? What are the system requirements of the Mobile App ? Read Answer
- How do I configure Internet Explorer® to allow ActiveX Controls? Read Answer
- I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup Read Answer
- How do I change the administrator password on my router? Read Answer
- How do I cancel subscription plan? (for Android users) Read Answer
- How do I find the device Hardware Version? Read Answer
- How to check the mac address of my camera ? Read Answer
- How do I remove/block users from my wireless network on my mydlink router? Read Answer
- Why can’t I find some of my Automation rules after updating to the new mydlink app ? Read Answer
- How many mydlink cloud recording subscriptions are available in the mydlink app? Read Answer
- I can't hear audio from my Cloud Camera in the mobile app. Read Answer
- Why can’t I find some of automation rules and schedules after migrating from the mydlink app v1.11 or v1.12 to the new mydlink app v2.00? Read Answer
- Can I transfer my subscription to my other mydlink account? Read Answer