Support

Product Status - Phased Out

DWL-8220AP

Providing Networking Solutions and Support

 
  • Premium Services is a Technical Consultation Service
  • We Offer Support on Most Internet and Networking Issues
  • Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From


Available Plans

Plan A

Plan B

Plan C

One Call

Three Calls

12 Months

$32.95

$64.95

$99.99
* Up to 12 calls



Support Staff:
The Premium Services staff have many years of experience in computer or computer related fields, with degrees, training and certifications in Engineering, A+, C+ CCNA, MCSE, and D-Link Technology.

Our technicians are trained to resolve most networking problems. If it is determined that the technician cannot solve the customers problem within the first few minutes the call may be escalated to a senior technician. In certain circumstances callbacks may be made to ensure customer satisfaction.

  • Premium Services is a Technical Consultation Service
  • We Offer Support on Most Internet and Networking Issues

Consumer:
Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From. Services are available from 6am-10pm PST / 7 days a week.

Disclaimer: Not all issues may be resolved over the phone.


Consumer Premium Services
Leading the Industry in Pay-For-Support Services!
Contact Us: 888-814-2882

Hardware Specifications

Physical and Environmental    
  • Dimensions:
    17.4 x 8.2 x 1.72 in (44.2 x 20.8 x 4.4 cm)
  • Weight:
    5.2lbs (3kg)
  • Operating Temperature:
    10ºC to 50ºC (32Fº to 122Fº)
  • Storage Temperature:
    -20ºC to 70ºC (-4ºF to 158ºF)
  • Humidity % non-condensing:
    10% to 95%
  • Power VAC range, Hz range:
    90-132 VAC/180-264 VAC, 50-60 Hz
  • Amperage draw maximums:
    At 115Vrms: 4Arms
    At 230Vrms: 2Arms

Interfaces
  • 8 10/100 Mbps ports with no restrictions on port usage – 6 ports provide integrated PoE

Power Over Ethernet
  • Voltage output: 48 VDC
  • Total wattage budget (all ports): 91.8W
  • Wattage per port: 15.3W
  • Cable requirements: PoE on 10/100 Mbps RJ-45 ports using pins 4, 5 (node) and 7, 8 (return) on standard Category 5 UTP or STP

Regulatory Safety
  • UL 60950
  • TUV/GS EN 60950
  • CSA 22.2 NO. 60950

EMI / EMC
  • FCC PART 15
  • ICES PART 15
  • VCCI
  • EN 55022
  • EN 55024
  • CISPR 22
  • EN 60101-1-2 (1993)

Software

IEEE
  • IEEE Std 802.1X-2001 - Port-Based Network Access Control
  • IEEE Std 802.11i- Enhanced Security for 802.11 wireless networks based on AES
  • IEEE Std 802.11h
  • IEEE Std 802.11d

IP Multicast
  • RFC 1112 IGMP v1
  • RFC 2236 IGMP v2

Security and AAA
  • RFC 2246 - Transport Layer Security (TLS)
  • RFC 2284 - EAP
  • RFC 2315 - PKCS #7: Cryptographic Message Syntax Version 1.5
  • RFC 2548 - Microsoft RADIUS VSAs
  • RFC 2716 - PPP EAP-TLS Authentication Protocol
  • RFC 2759 - Microsoft PPP CHAP Extensions, Version 2
  • RFC 2865 - RADIUS Authentication
  • RFC 2866 - RADIUS Accounting
  • RFC 2869 - RADIUS Extensions
  • RFC 2986 - PKCS #10: Certification Request Syntax Specification Version 1.7
  • RFC 3580 - IEEE 802.1X RADIUS Guidelines
  • Transport Layer Security (TLS) Extensions
  • Protected EAP Protocol (PEAP)
  • Microsoft’s PEAP
  • Version 0 (Implementation in Windows XP SP1; Win2K SP3)
  • Microsoft EAP CHAP extensions v2

Cryptography
  • WEP™ and TKIP: RC4 40-bit and 104-bit
  • SSL and TLS: RC4 128-bit and RSA 1024-bit and 2048-bit
  • CCMP: AES 128-bit (FIPS-197)

General    
  • RFC 1122 Host requirements
  • RFC 1519 CIDR
  • RFC 1769 SNTP
  • RFC 783 TFTP
  • RFC 792 ICMP
  • RFC 826 ARP
  • IEEE 802.1Q VLAN tagging
  • RFC 1393 Traceroute
  • RFC 1591 DNS (client)
  • RFC 768 UDP
  • RFC 791 IP
  • RFC 793 TCP
  • EEE 802.1D Spanning Tree
  • IEEE 802.3ad (static config)

Management    
  • RFC 854 Telnet (server and client)
  • SSHv2 – Secure Shell V2
  • RFC 3164 Syslog

Quality of Service    
  • RFC 2472 DiffServ Precedence
  • RFC 2597 DiffServ Assured Forwarding
  • RFC 2598 DiffServ Expedited Forwarding

All references to speed and range are for comparison purposes only. Product specifications, size and shape are subject to change without notice, and actual product appearance may differ from that depicted herein.