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Product Status - Phased Out
DVX-2000MS-5 - Revision A
This product will be phased out on:
8/31/2010
Hardware revisions
Downloads can vary across product revisions.
Additional Downloads
| Version | Description | Date | ||
|---|---|---|---|---|
| Download | Base Unit System Upgrade | Revision Info:
|
11/10/2008 | |
| Download | Microsoft Response Point - SP2 - V 1.0 | Revision Info:
|
2/2/2009 | |
| Download | VoiceCenter - SP2 | Revision Info:
|
2/2/2009 |
Providing Networking Solutions and Support
- Premium Services is a Technical Consultation Service
- We Offer Support on Most Internet and Networking Issues
- Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From
Available Plans
|
Plan A |
Plan B |
Plan C |
|
One Call |
Three Calls |
12 Months |
|
$32.95 |
$64.95 |
$99.99 |
Support Staff:
The Premium Services staff have many years of experience in computer or computer related fields, with degrees, training and certifications in Engineering, A+, C+ CCNA, MCSE, and D-Link Technology.
Our technicians are trained to resolve most networking problems. If it is determined that the technician cannot solve the customers problem within the first few minutes the call may be escalated to a senior technician. In certain circumstances callbacks may be made to ensure customer satisfaction.
- Premium Services is a Technical Consultation Service
- We Offer Support on Most Internet and Networking Issues
Consumer:
Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From. Services are available from 6am-10pm PST / 7 days a week.
Disclaimer: Not all issues may be resolved over the phone.
Consumer Premium Services
Leading the Industry in Pay-For-Support Services!
Contact Us: 888-814-2882
Description
This D-Link VoiceCenter® IP Phone System includes 5 phones, a gateway and a base unit for use with Microsoft® Response Point™ and is easy to install, manage and maintain.
What is VoiceCenter™?
D-Link® VoiceCenter™, a Microsoft® Response Point™ phone system, is an IP-based phone system designed for small to medium-sized businesses (SMB) with support for up to 50 users. VoiceCenter provides numerous advantages over traditional PSTN (analog) phone systems while retaining the reliability of PSTN phone lines* for accepting inbound and making outbound calls. Unlike previous generations of complicated, hard-to-use IP-based products, VoiceCenter is easy to install, manage, and maintain. Rather than taking days, it only takes a short amount of time to get the phone system up and running. VoiceCenter is also portable - businesses that need to relocate offices can easily take the phone system along. In addition, while D-Link provides solid phone system hardware, the integrated Microsoft Response Point phone system software provides state-of-the-art features such as Voice-activated Dialing and Voicemail Access, Automated Attendant for routing calls, and Automatic Phone and Gateway Discovery that allows for a simplified setup process.
What is Included with DVX-2000MS-5 VoiceCenter IP Phone System?
DVX-2000MS-5 VoiceCenter IP Phone System includes one DVX-2000MS PBX/Base Unit, one DVG-3104MS PSTN Gateway, five DPH-125MS IP Phones, and the Microsoft Response Point phone system software. There are no additional fees or licenses required to add more phones or Gateways to the system. Simply add more as needed - up to 50 phones and 50 PSTN lines*.
How Does It All Work Together?
The DVX-2000MS PBX/Base Unit is the heart of VoiceCenter that runs the Microsoft Response Point phone system software. It is also responsible for routing all inbound/outbound calls as well as internal calls. Using the Microsoft Response Point phone system software on a networked PC, the DVX-2000MS can be configured and easily managed. In addition, the software facilitates hardware setup by providing Automatic Phone and Gateway Discovery feature that automatically detects when new IP phones or PSTN gateways are connected to a network.
The DVG-3104MS PSTN Gateway enables SMBs to connect PSTN lines* to a VoiceCenter IP-based phone system on a network. The Gateway provides four PSTN (FXO) ports for connecting up to four separate PSTN lines*. More Gateways can be added to a network to accommodate additional PSTN lines*.
The DPH-125MS IP Phone includes many standard and advanced features not found in analog phone systems. With the built-in Microsoft Response Point (RP) button, users have one-touch access to Voice-activated commands. Voice-activated Dialing is one of the Voice-activated commands that enable users to reach anyone in the company directory or their Microsoft Outlook address book by simply saying their name. Users can also transfer, park, and retrieve calls the same way. Voicemail to e-mail forwarding is another convenient feature. Installing the DPH-125MS is a breeze since there is no need to run additional Ethernet cables to desktops. This phone provides two Ethernet ports for connecting to a network and PC. Setting up new phone extensions is just as easy and only takes a few simple steps to complete.
Next-generation SMB Phone System
By building a solid, dependable hardware platform to run a powerful yet easy to use, install, and manage phone software, D-Link and Microsoft have accomplished creating the next-generation SMB phone system. D-Link VoiceCenter, a Microsoft Response Point phone system, is the clear choice for today’s productivity and efficiency-minded small to medium-sized business.
New SP2 features at a glance:
* Requires a third party local (PSTN) phone service plan. D-Link Systems, Inc. is not a Telephone Service Provider or VoIP Phone Service Provider.
This D-Link VoiceCenter® IP Phone System includes 5 phones, a gateway and a base unit for use with Microsoft® Response Point™ and is easy to install, manage and maintain.
What is VoiceCenter™?
D-Link® VoiceCenter™, a Microsoft® Response Point™ phone system, is an IP-based phone system designed for small to medium-sized businesses (SMB) with support for up to 50 users. VoiceCenter provides numerous advantages over traditional PSTN (analog) phone systems while retaining the reliability of PSTN phone lines* for accepting inbound and making outbound calls. Unlike previous generations of complicated, hard-to-use IP-based products, VoiceCenter is easy to install, manage, and maintain. Rather than taking days, it only takes a short amount of time to get the phone system up and running. VoiceCenter is also portable - businesses that need to relocate offices can easily take the phone system along. In addition, while D-Link provides solid phone system hardware, the integrated Microsoft Response Point phone system software provides state-of-the-art features such as Voice-activated Dialing and Voicemail Access, Automated Attendant for routing calls, and Automatic Phone and Gateway Discovery that allows for a simplified setup process.
What is Included with DVX-2000MS-5 VoiceCenter IP Phone System?
DVX-2000MS-5 VoiceCenter IP Phone System includes one DVX-2000MS PBX/Base Unit, one DVG-3104MS PSTN Gateway, five DPH-125MS IP Phones, and the Microsoft Response Point phone system software. There are no additional fees or licenses required to add more phones or Gateways to the system. Simply add more as needed - up to 50 phones and 50 PSTN lines*.
How Does It All Work Together?
The DVX-2000MS PBX/Base Unit is the heart of VoiceCenter that runs the Microsoft Response Point phone system software. It is also responsible for routing all inbound/outbound calls as well as internal calls. Using the Microsoft Response Point phone system software on a networked PC, the DVX-2000MS can be configured and easily managed. In addition, the software facilitates hardware setup by providing Automatic Phone and Gateway Discovery feature that automatically detects when new IP phones or PSTN gateways are connected to a network.
The DVG-3104MS PSTN Gateway enables SMBs to connect PSTN lines* to a VoiceCenter IP-based phone system on a network. The Gateway provides four PSTN (FXO) ports for connecting up to four separate PSTN lines*. More Gateways can be added to a network to accommodate additional PSTN lines*.
The DPH-125MS IP Phone includes many standard and advanced features not found in analog phone systems. With the built-in Microsoft Response Point (RP) button, users have one-touch access to Voice-activated commands. Voice-activated Dialing is one of the Voice-activated commands that enable users to reach anyone in the company directory or their Microsoft Outlook address book by simply saying their name. Users can also transfer, park, and retrieve calls the same way. Voicemail to e-mail forwarding is another convenient feature. Installing the DPH-125MS is a breeze since there is no need to run additional Ethernet cables to desktops. This phone provides two Ethernet ports for connecting to a network and PC. Setting up new phone extensions is just as easy and only takes a few simple steps to complete.
Next-generation SMB Phone System
By building a solid, dependable hardware platform to run a powerful yet easy to use, install, and manage phone software, D-Link and Microsoft have accomplished creating the next-generation SMB phone system. D-Link VoiceCenter, a Microsoft Response Point phone system, is the clear choice for today’s productivity and efficiency-minded small to medium-sized business.
New SP2 features at a glance:
- Even Easier to Talk to Colleagues and Customers
- Intercom & Paging
- Support for analog phones (FXS) and other devices
- After hours receptionist
- Better Solutions for Trained Specialists
- VPN and multi-subnet support
- Launch a webpage from an incoming call
- Trunk devices
- Enhanced Features
- Improved audio robustness
- Parked call return
- Personal contacts can be called with specific services
- Click here for your free SP2 download
* Requires a third party local (PSTN) phone service plan. D-Link Systems, Inc. is not a Telephone Service Provider or VoIP Phone Service Provider.
DVX-2000MS
Phone System
• Phone Network Integration
• PSTN Support via FXO ATA
• Automated Attendant (DTMF & Speech-based)
• User Directory
• Frequently Asked Questions
• Nicknames
• Easy Access to Live Operator
• Customizable Prompts
• Call Forwarding To External Phone Numbers-specific
• External Phone Numbers Treated as Internal Phones
• Incoming Call Direct Access (Similar To DID)
• Call Forwarding to Internal Lines
• Personal External Line Impersonation (e.g. Employee’s Cell Phones)
• PA System Integration
Voicemail
• Built-in Voicemail System
• Voicemail-to-E-mail Forwarding
• Voicemail Retrieval over the Phone
•Approximately 1,000 Minutes of Voicemail Storage
PC Integration
• Contacts
• Microsoft Outlook Integration
• Incoming Call Notification
• Windows Contacts / Windows Address Book Integration
• Configuration
• Easy Customization by the End-user
• Call Forwarding Rules Management
• Employee Directory
Administration
• Seamless Self-setup & Administration
• Auto-discovery of Phones and PSTN Gateways
• Wizards for Phone and Service Configuration
• Reserve Lines for Inbound Calls
• Ongoing Operations
• System Status Monitoring
• Voice Mail Usage Summary
• System Settings Backup & Restore
Phone
• One-touch Voice Commands
• Voice Dial Other Employees
• Voice Dial Personal Contacts
• Park
• Retrieve
• Transfer
• Phone Auto Discovery
Environmental
• Operating Temperature: 32°F to 122°F
• Storage Temperature: -13°F to 131°F
• Humidity: 5% ~ 95% (Non-condensing)
Certifications
• FCC Class A
Physical
• Item Dimensions (WxHxD): 3.54” x 9.06” x 8.07”
• Weight: 3.5 lbs
Packaging
• DVG-2000MS-5 Dimensions (WxHxD): 9.5” x 14.0” x 27.0”
• DVG-2000MS-5 Weight: 40.0 lbs
Warranty
• 1 Year Limited*
DVG-3104MS
Key Features
• Auto-discovery
• Auto-provisioning Ability
• Route PSTN Lines to an IP Network
Network Features
• SIP (RFC 3261) Compliant
• 10/100Base-TX Connection
• PSTN Port: Four Analog FXO Ports
• COM Port: RJ-45 Console Port
• QoS by ToS (Type of Service)
• SNTP (Simple Network Time Protocol)
Telephony Features Supported
• Caller ID
• Line Hunting
• VAD (Voice Activity Detection)
• CNG (Comfort Noise Generator)
• Dynamic Jitter Buffer
• Completed Voice Band Signaling Support
• Bad Frame Interpolation
• Gain/Attenuation Settings
• G.168 Echo Cancellation
• Provide Inbound and Outbound DTMF Generation/Detection between LAN and PSTN Interface
Device Management
• Secure Web-GUI Configuration
• FTP Software Upgrade
• Remote Configuration
• RJ-45 Console
LEDs
• Indicator for PSTN Port Status
• Power ON/OFF
• Link/ACT Status
• READY Work Status
• VoIP Status
Power
• 5v, 4A
Environmental
• Operating Temperature: 32°F to 122°F
• Storage Temperature: -13°F to 131°F
• Humidity: 5% ~ 95% (Non-condensing)
Certifications
• FCC Class B
• FCC Part 68
• UL
Physical
• Item Dimensions (WxHxD): 6.0” x 1.5” x 9.0”
• Item Weight: 1.1 lbs
Warranty
• 1 Year Limited *
DPH-128MS
Protocol
• IETF SIP (RFC3261)
Network Interface
• RJ45 x 2, 10/100BaseT
LCD Display
• 2 x 16 Characters
Key Pad
• 25 Keys (Including Microsoft Response Point (RP) Button for One-touch Access to Voice-activated Commands)
Call Features
• Call Hold
• Call Mute
• Call Retriever
• Call Transfer
• Call Waiting
• Call Forward (Busy / No Answer / Unconditional)
• Call Waiting & Indication
• Three Way Conferences
• Anonymous Call / Rejection
• Message Waiting Indication
• Do Not Disturb
• Redial / Last Number Redial
• Auto Answer
• Call Park/Retrieve
• Call Pickup
Codec
• G.711µ-law
• G.711a-law
• G.729a/b
Phone Functions
• Multi-user (4 SIP Accounts)
• Speakerphone Communication
• Pre-dial Before Sending
• Handset / Speakerphone Volume Adjustment
• Speed-dial (10 Records)
• Phonebook (200 Records)
• Call History (Incoming / Outgoing / Missed Calls)
Security
• HTTP 1.1 Basic/Digest Authentication for Web Setup
• MD5 for SIP Authentication (RFC 2069/ RFC 2617)
Dial Methods
• Direct IP Call without SIP Registration
• Dial Registered Number via SIP Server
• Dial URI from Phonebook / Speed-dial
Voice Quality
• VAD (Voice Activity Detection)
• CNG (Comfort Noise Generation)
• AEC (Acoustic Echo Cancellation)
• G.168
• Jitter Buffer
QoS
• ToS Field
• IEEE 802.1q VLAN
Tone
• DTMF
• Ring Tone, 4 Selectable and 4 Editable Tones
• Ring Back Tone (Local and Remote)
• Dial Tone
• Busy Tone
IP Assignment
• Static IP
• DHCP
• PPPoE
NAT Traversal
• UPnP
• STUN
TCP/IP
• IP/TCP/UDP/DHCP/RTP/RTCP
• ICMP/HTTP/NTP/TFTP/DNS
Configuration
• Key & LCD Configuration
• Web Browser Configuration
• Auto/Manual Provisioning System
Firmware Upgrade
• TFTP
• Auto Provisioning System
Power
• Input AC 100-120V / 220-240V
• Output DC 5V
Environmental
• Operating Temperature: 32°F to 104°F
• Storage Temperature: -4°F to 140°F
• Humidity: 5% ~ 95% (Non-condensing)
Certifications
• FCC Class B
• UL
Physical
• Item Dimensions (WxHxD): 7.9” x 3.2” x 7.9”
• Item Weight: 1.61 lbs
Warranty
• 1 Year Limited*
Ordering Information
DVX-2000MS-5
• VoiceCenter™ IP Phone System, 5-Phone Kit for Microsoft® Response Point™
DVX-2000MS-10
• VoiceCenter™ IP Phone System, 10-Phone Kit for Microsoft® Response Point™
DVG-3104MS
• VoiceCenter™ 4-Port PSTN Gateway for Microsoft® Response Point™
DPH-125MS
• VoiceCenter™ IP Phone for Microsoft® Response Point™
Minimum System Requirements
• Computer with:
• Windows Vista®** or Windows® XP SP2 Operating System
• Windows Internet Explorer® v6, Mozilla® 1.7.12 (5.0), or Firefox® 1.5 and Above (For Configuration)
• CD-ROM Drive
• Network Interface Card
• For Internet Access:
• Cable or DSL Modem
• Router
• Subscription with an Internet Service Provider (ISP)
Package Contents
• DVX-2000MS PBX/Base Unit
• DVG-3104MS 4-Port PSTN Gateway
• DPH-125MS IP Phones (5)
• CD*** with:
• Software
• Product Documentation
• Power Adapters
• CAT5 Ethernet Cables
• Phone Cable
* 1-Year Limited Warranty available only in the USA and Canada.
** Computer must adhere to Microsoft’s recommended System Requirements.
*** Latest software and documentation are available at http://support.dlink.com.
Product specifications, size, and shape are subject to change without notice, and actual product appearance may differ from that depicted herein.
Phone System
• Phone Network Integration
• PSTN Support via FXO ATA
• Automated Attendant (DTMF & Speech-based)
• User Directory
• Frequently Asked Questions
• Nicknames
• Easy Access to Live Operator
• Customizable Prompts
• Call Forwarding To External Phone Numbers-specific
• External Phone Numbers Treated as Internal Phones
• Incoming Call Direct Access (Similar To DID)
• Call Forwarding to Internal Lines
• Personal External Line Impersonation (e.g. Employee’s Cell Phones)
• PA System Integration
Voicemail
• Built-in Voicemail System
• Voicemail-to-E-mail Forwarding
• Voicemail Retrieval over the Phone
•Approximately 1,000 Minutes of Voicemail Storage
PC Integration
• Contacts
• Microsoft Outlook Integration
• Incoming Call Notification
• Windows Contacts / Windows Address Book Integration
• Configuration
• Easy Customization by the End-user
• Call Forwarding Rules Management
• Employee Directory
Administration
• Seamless Self-setup & Administration
• Auto-discovery of Phones and PSTN Gateways
• Wizards for Phone and Service Configuration
• Reserve Lines for Inbound Calls
• Ongoing Operations
• System Status Monitoring
• Voice Mail Usage Summary
• System Settings Backup & Restore
Phone
• One-touch Voice Commands
• Voice Dial Other Employees
• Voice Dial Personal Contacts
• Park
• Retrieve
• Transfer
• Phone Auto Discovery
Environmental
• Operating Temperature: 32°F to 122°F
• Storage Temperature: -13°F to 131°F
• Humidity: 5% ~ 95% (Non-condensing)
Certifications
• FCC Class A
Physical
• Item Dimensions (WxHxD): 3.54” x 9.06” x 8.07”
• Weight: 3.5 lbs
Packaging
• DVG-2000MS-5 Dimensions (WxHxD): 9.5” x 14.0” x 27.0”
• DVG-2000MS-5 Weight: 40.0 lbs
Warranty
• 1 Year Limited*
DVG-3104MS
Key Features
• Auto-discovery
• Auto-provisioning Ability
• Route PSTN Lines to an IP Network
Network Features
• SIP (RFC 3261) Compliant
• 10/100Base-TX Connection
• PSTN Port: Four Analog FXO Ports
• COM Port: RJ-45 Console Port
• QoS by ToS (Type of Service)
• SNTP (Simple Network Time Protocol)
Telephony Features Supported
• Caller ID
• Line Hunting
• VAD (Voice Activity Detection)
• CNG (Comfort Noise Generator)
• Dynamic Jitter Buffer
• Completed Voice Band Signaling Support
• Bad Frame Interpolation
• Gain/Attenuation Settings
• G.168 Echo Cancellation
• Provide Inbound and Outbound DTMF Generation/Detection between LAN and PSTN Interface
Device Management
• Secure Web-GUI Configuration
• FTP Software Upgrade
• Remote Configuration
• RJ-45 Console
LEDs
• Indicator for PSTN Port Status
• Power ON/OFF
• Link/ACT Status
• READY Work Status
• VoIP Status
Power
• 5v, 4A
Environmental
• Operating Temperature: 32°F to 122°F
• Storage Temperature: -13°F to 131°F
• Humidity: 5% ~ 95% (Non-condensing)
Certifications
• FCC Class B
• FCC Part 68
• UL
Physical
• Item Dimensions (WxHxD): 6.0” x 1.5” x 9.0”
• Item Weight: 1.1 lbs
Warranty
• 1 Year Limited *
DPH-128MS
Protocol
• IETF SIP (RFC3261)
Network Interface
• RJ45 x 2, 10/100BaseT
LCD Display
• 2 x 16 Characters
Key Pad
• 25 Keys (Including Microsoft Response Point (RP) Button for One-touch Access to Voice-activated Commands)
Call Features
• Call Hold
• Call Mute
• Call Retriever
• Call Transfer
• Call Waiting
• Call Forward (Busy / No Answer / Unconditional)
• Call Waiting & Indication
• Three Way Conferences
• Anonymous Call / Rejection
• Message Waiting Indication
• Do Not Disturb
• Redial / Last Number Redial
• Auto Answer
• Call Park/Retrieve
• Call Pickup
Codec
• G.711µ-law
• G.711a-law
• G.729a/b
Phone Functions
• Multi-user (4 SIP Accounts)
• Speakerphone Communication
• Pre-dial Before Sending
• Handset / Speakerphone Volume Adjustment
• Speed-dial (10 Records)
• Phonebook (200 Records)
• Call History (Incoming / Outgoing / Missed Calls)
Security
• HTTP 1.1 Basic/Digest Authentication for Web Setup
• MD5 for SIP Authentication (RFC 2069/ RFC 2617)
Dial Methods
• Direct IP Call without SIP Registration
• Dial Registered Number via SIP Server
• Dial URI from Phonebook / Speed-dial
Voice Quality
• VAD (Voice Activity Detection)
• CNG (Comfort Noise Generation)
• AEC (Acoustic Echo Cancellation)
• G.168
• Jitter Buffer
QoS
• ToS Field
• IEEE 802.1q VLAN
Tone
• DTMF
• Ring Tone, 4 Selectable and 4 Editable Tones
• Ring Back Tone (Local and Remote)
• Dial Tone
• Busy Tone
IP Assignment
• Static IP
• DHCP
• PPPoE
NAT Traversal
• UPnP
• STUN
TCP/IP
• IP/TCP/UDP/DHCP/RTP/RTCP
• ICMP/HTTP/NTP/TFTP/DNS
Configuration
• Key & LCD Configuration
• Web Browser Configuration
• Auto/Manual Provisioning System
Firmware Upgrade
• TFTP
• Auto Provisioning System
Power
• Input AC 100-120V / 220-240V
• Output DC 5V
Environmental
• Operating Temperature: 32°F to 104°F
• Storage Temperature: -4°F to 140°F
• Humidity: 5% ~ 95% (Non-condensing)
Certifications
• FCC Class B
• UL
Physical
• Item Dimensions (WxHxD): 7.9” x 3.2” x 7.9”
• Item Weight: 1.61 lbs
Warranty
• 1 Year Limited*
Ordering Information
DVX-2000MS-5
• VoiceCenter™ IP Phone System, 5-Phone Kit for Microsoft® Response Point™
DVX-2000MS-10
• VoiceCenter™ IP Phone System, 10-Phone Kit for Microsoft® Response Point™
DVG-3104MS
• VoiceCenter™ 4-Port PSTN Gateway for Microsoft® Response Point™
DPH-125MS
• VoiceCenter™ IP Phone for Microsoft® Response Point™
Minimum System Requirements
• Computer with:
• Windows Vista®** or Windows® XP SP2 Operating System
• Windows Internet Explorer® v6, Mozilla® 1.7.12 (5.0), or Firefox® 1.5 and Above (For Configuration)
• CD-ROM Drive
• Network Interface Card
• For Internet Access:
• Cable or DSL Modem
• Router
• Subscription with an Internet Service Provider (ISP)
Package Contents
• DVX-2000MS PBX/Base Unit
• DVG-3104MS 4-Port PSTN Gateway
• DPH-125MS IP Phones (5)
• CD*** with:
• Software
• Product Documentation
• Power Adapters
• CAT5 Ethernet Cables
• Phone Cable
* 1-Year Limited Warranty available only in the USA and Canada.
** Computer must adhere to Microsoft’s recommended System Requirements.
*** Latest software and documentation are available at http://support.dlink.com.
Product specifications, size, and shape are subject to change without notice, and actual product appearance may differ from that depicted herein.
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