Support

Support

Product Status - Phased Out

What does this mean?

DVG-2001S - Revision A

This product will be phased out on:
6/1/2009
This product's last date of support is on:
9/1/2010
Hardware revisions
Downloads can vary across product revisions.
Find my revision

Quick Links

Firmware
Do NOT upgrade firmware on any D-Link product over a wireless connection. Failure of the device may result. Use only hard-wired network connections.
Version Description Date
Download 1.0.5

Revision Info:

  • Shipping Firmware
 3/21/2006
Download
Download 1.0.7

Revision Info:

  • Updated NTP settings.
 5/9/2007
Download
Datasheets
Description Type File Size
Download PDF 0.40mb
Download
Manuals
Description Type File Size
Download PDF 11.17mb
Download
Quick Installation Guides
Version Description Date Type File Size
Download 1.00
Win2K, WinXP
 12/19/2005 - -
Download

Providing Networking Solutions and Support

 
  • Premium Services is a Technical Consultation Service
  • We Offer Support on Most Internet and Networking Issues
  • Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From


Available Plans

Plan A

Plan B

Plan C

One Call

Three Calls

12 Months

$32.95

$64.95

$99.99
* Up to 12 calls


Support Staff:
The Premium Services staff have many years of experience in computer or computer related fields, with degrees, training and certifications in Engineering, A+, C+ CCNA, MCSE, and D-Link Technology.

Our technicians are trained to resolve most networking problems. If it is determined that the technician cannot solve the customers problem within the first few minutes the call may be escalated to a senior technician. In certain circumstances callbacks may be made to ensure customer satisfaction.

  • Premium Services is a Technical Consultation Service
  • We Offer Support on Most Internet and Networking Issues

Consumer:
Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From. Services are available from 6am-10pm PST / 7 days a week.

Disclaimer: Not all issues may be resolved over the phone.


Consumer Premium Services
Leading the Industry in Pay-For-Support Services!
Contact Us: 888-814-2882

Standards
  •  IP
  •  TCP
  •  UDP
  •  ARP
  •  HTTP
Connection Port
  •  RJ-11, FXS Port
  •  RJ-45 Ethernet Port
Ethernet Port
  •  IEEE 802.3 for 10M Ethernet
  •  IEEE 802.3u for 100M Ethernet
Telephony Support
  •  SIP Call Control Protocol
  •  Supports Audio CODEC
  •  G.711 (A-law and U-law)
  •  G.726
  •  G.729A
  •  G.168 (Echo Cancellation)
  •  DTMF Relay
  •  G.711 (In Band)
  •  RFC2833
Device Management
  •  TFTP Client
  •  HTTP Web Interface
Configuration/Management
  •  DHCP (Dynamic Host Configuration Protocol) RFC2131
  •  Embedded Web Server HTTP1.0 (RFC1945)
  •  Auto-Provisioning Via Automated Centralized Configuration File
  •  Configuration Restore/Backup
  •  TELNET
  •  TFTP Client
  •  Performance Monitor DSP/Ethernet Statistics
Quality of Service (QoS)
  •  TOS-Type of Service Supports 3 Levels:
  •  Normal
  •  Signaling
  •  RTP Packets
Security
  •  SIP Authentication with Password Encryption
  •  HTTP Digest Authentication
  •  Configuration Download Using HTTPS and SSL/TLS Clients Certification Encryption and Authentication
  •  Encryption of Configuration File
  •  VoIP NAT Traversal (SIP/STUN)
Fax Support
  •  FAX Relay
  •  PCM (G.711)
LEDs
  •  Power ON/OFF
  •  LAN Link & Activity
  •  Phone ON/OFF Hook & Ringing
Power
  •  External AC Power Adapter
  •  Output: 12V AC, 1.2A
Temperature
  •  Operating:0°C to 40°C
  •  Storing: -10°C to 55°C
Humidity
  •  5%-95% Non-Condensing
Certifications
  •  EMC: FCC Class B, VCCI Class B, CE Class B
  •  UL/CUL
Dimensions
  •  90mm x 82.46mm x 31mm (WxDxH)
Warranty
  •  1 Year Limited Warranty

Copyright © 2012 D-Link Corporation/D-Link Systems, Inc.

Select countryUS