Support

Support

DVG-1402S - Revision A

This product will be phased out on:
12/1/2008
This product's last date of support is on:
12/1/2009
Hardware revisions
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Datasheets
Description Type File Size
Download PDF 0.20mb
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Manuals
Description Type File Size
Download PDF 4.41mb
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Quick Installation Guides
Version Description Date Type File Size
Download 1.00
Win98, WinME, Win2K, WinXP
 12/2/2004 - -
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Providing Networking Solutions and Support

 
  • Premium Services is a Technical Consultation Service
  • We Offer Support on Most Internet and Networking Issues
  • Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From


Available Plans

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Plan B

Plan C

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12 Months

$32.95

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* Up to 12 calls


Support Staff:
The Premium Services staff have many years of experience in computer or computer related fields, with degrees, training and certifications in Engineering, A+, C+ CCNA, MCSE, and D-Link Technology.

Our technicians are trained to resolve most networking problems. If it is determined that the technician cannot solve the customers problem within the first few minutes the call may be escalated to a senior technician. In certain circumstances callbacks may be made to ensure customer satisfaction.

  • Premium Services is a Technical Consultation Service
  • We Offer Support on Most Internet and Networking Issues

Consumer:
Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From. Services are available from 6am-10pm PST / 7 days a week.

Disclaimer: Not all issues may be resolved over the phone.


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Contact Us: 888-814-2882

Call Control Protocols Compliance
  •  SIP2 (RFC3261)
  •  SIP1 (RFC2543)
Voice Compression
  •  G.711 (A-law and u-law), G.723.1, G.726, G.729a
Analog Voice Ports
  •  Type: Loop-Start FXS interfaces
  •  DTMF tone detection/generation
  •  V.21/V.25 Modem/Fax tone detection
  •  Echo Cancellation: G.168
Ethernet Ports
  •  WAN/LAN: 10/100 Auto MDI/MDI-X Ethernet ports
  •  IEEE 802.3 10BASE-T Ethernet compliance
  •  IEEE 802.3u 100BASE-TX Fast Ethernet compliant
Quality of Service
  • Voice service is prioritized over the data traffic (When unit is connected directly to
  • the modem)
Network Protocols
  •  Will route all standard protocols
  •  DHCP: Dynamic Host Configuration Protocol server and client
  •  NAT: Network Address Translation
  •  PPP over Ethernet Client
Network Management
  •  Manage functions through an intuitive Web-based graphical user interface
Security
  •  Administrative password through Web and Console. GUI and advanced features are password protected
LEDs General
  •  Power
  •  Status/Alarm
Ethernet
  •  WAN: 10/100M,Link/Act
  •  LAN: 10/100M, Link/Act
Phone 1 to 2
  •  MWI
  •  Hook/Ringing
Provision Lights
  • Dimensions
  •  7.58in (W) x 4.66in (D) x 1.22in (H)
Number of Ports
  •  One 10/100BASE-T Ethernet port (WAN)
  •  Four 10/100BASE-TX Fast Ethernet port (LAN)
  •  Two loop-start FXS RJ-11 ports
Power Supply
  •  AC-to-DC power adapter (provided)
  •  DC Input: 12VDC/1.2A
Temperature
  •  Operating: 0ºC to 50ºC
  •  Storing: -10ºC to 55ºC
Humidity
  •  5%-95% non-condensing
Safety
  •  UL/CUL
Emission (EMI)
  •  FCC Class B
  •  CE Class B
Warranty
  •  1 Year

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