Support

Support

Product Status - Phased Out

What does this mean?

DSA-3100

This product will be phased out on:
8/1/2006
This product's last date of support is on:
8/1/2007
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Providing Networking Solutions and Support

 
  • Premium Services is a Technical Consultation Service
  • We Offer Support on Most Internet and Networking Issues
  • Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From


Available Plans

Plan A

Plan B

Plan C

One Call

Three Calls

12 Months

$32.95

$64.95

$99.99
* Up to 12 calls


Support Staff:
The Premium Services staff have many years of experience in computer or computer related fields, with degrees, training and certifications in Engineering, A+, C+ CCNA, MCSE, and D-Link Technology.

Our technicians are trained to resolve most networking problems. If it is determined that the technician cannot solve the customers problem within the first few minutes the call may be escalated to a senior technician. In certain circumstances callbacks may be made to ensure customer satisfaction.

  • Premium Services is a Technical Consultation Service
  • We Offer Support on Most Internet and Networking Issues

Consumer:
Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From. Services are available from 6am-10pm PST / 7 days a week.

Disclaimer: Not all issues may be resolved over the phone.


Consumer Premium Services
Leading the Industry in Pay-For-Support Services!
Contact Us: 888-814-2882

Specifications

Software

Firewall Mode of Operation
  • NAT
  • Router
  • Specific Route Profiles
  • Dynamic NAT (IPPnP)

User Management
  • Up to 50 Concurrent Online Users
  • Customizable User Logout timer
  • Guest Account Access
  • Login Schedule Policies
  • Authentication
  • RADIUS 
  • POP3
  • Local (Internal) Database
  • External HTTP
  • LDAP 
  • External HTTPS
  • Accounting
  • RADIUS
  • Internal Database
  • Local (Internal) Database
  • Store Up to 250 Users
  • MAC Access Control List
  • On-Demand User Database
  • Generate Up to 2000 Users
  • Account Balance Reminder
  • Configurable User Expiration
  • Requires External Ticket Printer (DSA-3100P)
  • Online User Monitoring
  • Group-Based Rate Limiting

Security
  • Public LAN
  • User Authentication
  • Private LAN
  • No Authentication
  • 802.1x
  • Single User Authentication Policy
  • Customizable Walled Garden
  • Secure User Login (SSL)
  • IP/MAC Authentication Pass-through
  • Upload Custom SSL Key and Certificate
  • DoS Protection
  • NMAP FIN/URG/PSH 
  • Ping of Death
  • Xmas Tree 
  • Null Scan
  • SYN/RST 
  • SYN/FIN
Network
  • NTP Client
  • DMZ Mapping
  • Virtual Server Mapping
  • HTTP Proxy (External)
  • Destination IP/Port Redirect
  • Multiple DHCP Server
  • RADIUS Client (PAP or CHAP)
  • NAT Pass-through Support
  • IPSec (ESP)
  • PPTP/L2TP
  • H.323
  • WAN Connection Type
  • DHCP Client
  • Static IP
  • PPPoE Client
Administration
  • Web-based Management
  • Serial Console Management
  • SSH Remote Management
  • SSL Protected Administration Interface
  • SNMP v2c (read-only)
  • External SYSlog Support
  • Remote Firmware Update
  • WAN Fail Function
  • IP Monitor Function (ICMP)
  • Admin and History E-mail

Standards
  • 802.1x (EAP-MD5/EAP-TLS)
  • 802.3u

Physical & Environmental

Interfaces
  • WAN: 10/100BASE-TX port
  • LAN: 10/100BASE-TX port
  • DMZ: 10/100BASE-TX port
  • Console Port: RS-232 Serial COM port

Diagnostic LEDs
  • Power
  • Status
  • WAN Link
  • WAN Activity
  • Private LAN Link
  • Private LAN Activity
  • Public LAN Link
  • Public LAN Activity

Power Input
  • External Power Supply 5 VDC, 3 Amps

Dimensions
  • 9.21” L x 6.33” W x 1.38” H

Weight
  • 0.9 lbs

Temperature
  • Operating: 41° to 113° F
  • Storage: -13° to 131° F

Humidity
  • 5% to 95%

Emission (EMI)
  • FCC Class A
  • CE Class A
  • VCCI Class A
  • C-Tick Class A

Safety
  • UL
  • CSA
  • TUV/GS
  • T-mark

Warranty
  • 1 Year 

Copyright © 2012 D-Link Corporation/D-Link Systems, Inc.

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