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Product Status - Live

DS-821 - Revision A

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Datasheets
Description Type File Size
Download
DS-821 Datasheet
PDF 2.13mb
Manuals
Description Type File Size
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DS-821 User Manual
PDF 1.03mb

Providing Networking Solutions and Support

 
  • Premium Services is a Technical Consultation Service
  • We Offer Support on Most Internet and Networking Issues
  • Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From


Available Plans

Plan A

Plan B

Plan C

One Call

Three Calls

12 Months

$32.95

$64.95

$99.99
* Up to 12 calls



Support Staff:
The Premium Services staff have many years of experience in computer or computer related fields, with degrees, training and certifications in Engineering, A+, C+ CCNA, MCSE, and D-Link Technology.

Our technicians are trained to resolve most networking problems. If it is determined that the technician cannot solve the customers problem within the first few minutes the call may be escalated to a senior technician. In certain circumstances callbacks may be made to ensure customer satisfaction.

  • Premium Services is a Technical Consultation Service
  • We Offer Support on Most Internet and Networking Issues

Consumer:
Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From. Services are available from 6am-10pm PST / 7 days a week.

Disclaimer: Not all issues may be resolved over the phone.


Consumer Premium Services
Leading the Industry in Pay-For-Support Services!
Contact Us: 888-814-2882

Requirements
  • Windows 7
  • Windows Vista
  • Windows XP with Service Pack 3
  • Mac OS X 10.5 or later supported through OPSWAT GEARS Client for Mac
  • D-Link DES/DGS-1210 series Web Smart Switch (DES-1210-28, DES-1210-28P, DES-1210-52, DGS-1210-10P,DGS-1210-16, DGS-1210-24, DGS-1210-48)

Insight Basic: Provides the Basic Maintenance Functions
  • Device Discovery
    • Track all the devices in the network including (MAC address, IP address, Switch port)
    • Configure alerts when new devices are found on the network
  • Switch Monitoring:
    • Alerts when switch reboots, goes offline, or goes online
  • Automated Backup of the Switch Configuration:
    • Restore switch to last saved backup
    • Restore replacement switch to proper configuration

Insight Plus: Active Security Monitoring and Reporting for the PCs and Macs on Your Network
  • OS Fingerprinting
    • Report compliance of Windows and Mac clients for OS updates, Anti-Virus updates, Firewall status
    • Warns both administrator and user of any problems.
    • Lessens the burden of IT administration (eg. Users ignoring updates can result in spending hours rebuilding PCs).
    • Delivers ROI on antivirus/antispyware investments.

Order Information
  • DS-821: D-Link Insight Plus subscription renewal for DES/DGS-1210 Series
  • DES-1210-28: Web Smart 24-Port 10/100 Switch, 4GbE, 2 Combo SFP Slots
  • DES-1210-28P: Web Smart 48-Port 10/100 Switch, 4GbE, 2 Combo SFP Slots
  • DES-1210-52: Web Smart 48-Port PoE 10/100 Switch, 4GbE, 2 Combo SFP Slots
  • DGS-1210-10P:Web Smart 8-Port Gigabit PoE 10/100 Switch with 2 1000BASE-T/SFP Combo Ports
  • DGS-1210-16:Web Smart 16-Port Gigabit Switch with 4 Combo SFP Slots
  • DGS-120-24:Web Smart 24-Port Gigabit Switch with 4 Combo SFP Slots
  • DGS-1210-48:Web Smart 48-Port Gigabit Switch with 4 Combo SFP Slots