Support

Support

Product Status - Phased Out

What does this mean?

DI-604UP

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Providing Networking Solutions and Support

 
  • Premium Services is a Technical Consultation Service
  • We Offer Support on Most Internet and Networking Issues
  • Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From


Available Plans

Plan A

Plan B

Plan C

One Call

Three Calls

12 Months

$32.95

$64.95

$99.99
* Up to 12 calls


Support Staff:
The Premium Services staff have many years of experience in computer or computer related fields, with degrees, training and certifications in Engineering, A+, C+ CCNA, MCSE, and D-Link Technology.

Our technicians are trained to resolve most networking problems. If it is determined that the technician cannot solve the customers problem within the first few minutes the call may be escalated to a senior technician. In certain circumstances callbacks may be made to ensure customer satisfaction.

  • Premium Services is a Technical Consultation Service
  • We Offer Support on Most Internet and Networking Issues

Consumer:
Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From. Services are available from 6am-10pm PST / 7 days a week.

Disclaimer: Not all issues may be resolved over the phone.


Consumer Premium Services
Leading the Industry in Pay-For-Support Services!
Contact Us: 888-814-2882

Product Specifications

WAN Interface
  • 10/100BASE-TX Ethernet port
  • Supports DSL and cable modem connection
  • Supports "Always-on" (bridged) and PPPoE for PPP connection on demand

LAN Interface 
  • 4 10/100BASE-TX Ethernet ports
  • All ports suppor t auto MDI/MDIX
  • All ports suppor t 802.3x Flow Control (full-duplex) and back pressure (half-duplex)

VPN Support 
  • PPTP pass-through
  • IPSec pass-through
  • L2TP pass-through

Internet Gateway Functions
  • Network Address Translation (NAT)
  • DHCP server (for automatic IP assignment)

Number of Virtual Server Mappings
  • 10 entries

User Access Control  
  • MAC address filtering
  • IP address filtering

Firewall 
  • Packet filtering
  • Ping of Death
  • IP spoofing
  • Intrusion detection
  • Network access rules
  • Log file of security events

Parental Control    
  • URL filtering
  • Domain blocking
  • Scheduling

Quality of Service
  • Maximum number of priority queues: 4
  • Multicast stream (Internet Group Management Protocol)

Print Server 
  • USB 1.1 Type A port
  • Printing protocols: TCP/IP, Line Printer Daemon Protocol
  • Supported platforms: Windows 95, 98, ME, 2000, XP, NT, Unix LPR, Mac OS

RFC Support
  • RFC 0768 User Datagram Protocol
  • RFC 0791 Internet Protocol
  • RFC 0792 Internet Control Message Protocol
  • RFC 0793 Transmission Control Protocol
  • RFC 0821 Simple Mail Transfer Protocol
  • RFC 0826 Ethernet Address Resolution Protocol
  • RFC 1112 Internet Group Management Protocol v.3
  • RFC 1157 Simple Network Management Protocol
  • RFC 1332 PPP Internet Control Protocol
  • RFC 1514 Dynamic Host Configuration Protocol
  • RFC 1631 IP Network Address Translator
  • RFC 1661 Point-to-Point Protocol (PPP)
  • RFC 1945 Hypertext Transfer Protocol HTTP/1.1 (subset)
  • RFC 1994 PPP Challenge Handshake Authentication Protocol (CHAP)
  • RFC 2132 DHCP Options and BOOTP vender Extensions
  • RFC 2516 PPP Over Ethernet (PPPoE)

Configuration & Management 
  • Quick Installation Wizard (D-Link Click'n Connect)
  • Web-based using Internet Explorer v.6 or Netscape Navigator v.7 or other Java-enable browsers
  • Dynamic Domain Name System (DDNS)
  • Universal Plug and Play (UPnP) Compliant
  • Network Time Protocol (NTP) Support

Firmware Upgrade
  • HTTP (through web browser)

Physical & Environmental

Diagnostic LEDs    
  • Power/Status
  • WAN (Link/Activity)
  • 1, 2, 3, 4 LAN ports (Link/Activity)
  • USB printer

Power Input    
  • DC 5V 2.0A
  • Through external power adapter

Dimensions    
  • 142 mm x 108mm x 31 mm

Weight    
  • 214 grams

Operating Temperature    
  • 0° to 55°C

Storage Temperature    
  • -25° to 55°C

Operating Humidity    
  • 10% to 95 % non-condensing

Storage Humidity    
  • 5% to 95% non-condensing

EMI Certification    
  • FCC Class B
  • CE
  • C-Tick

Safety Certification    
  • UL

Copyright © 2012 D-Link Corporation/D-Link Systems, Inc.

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