Providing Networking Solutions and Support
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Plan A |
Plan B |
Plan C |
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One Call |
Three Calls |
12 Months |
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$32.95 |
$64.95 |
$99.99 |
Support Staff:
The Premium Services staff have many years of experience in computer or computer related fields, with degrees, training and certifications in Engineering, A+, C+ CCNA, MCSE, and D-Link Technology.
Our technicians are trained to resolve most networking problems. If it is determined that the technician cannot solve the customers problem within the first few minutes the call may be escalated to a senior technician. In certain circumstances callbacks may be made to ensure customer satisfaction.
Consumer:
Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From. Services are available from 6am-10pm PST / 7 days a week.
Disclaimer: Not all issues may be resolved over the phone.
Consumer Premium Services
Leading the Industry in Pay-For-Support Services!
Contact Us: 888-814-2882
1 Power outlets and electrical wiring must all be part of the same electrical system. Certain electrical conditions in your home, such as wiring conditions and configuration may affect the performance of this product. A minimum of two D-Link PowerLine AV Network Adapters are required to create a network. Connecting this product to a power strip with a surge protector may adversely affect the performance of this product. For best results, plug adapter directly into a power outlet.
2 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual data throughput will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate. Environmental factors will adversely affect wireless signal range. Wireless range and speed rates are D-Link RELATIVE performance measurements based on the wireless range and speed rates of a standard Wireless G product from D-Link. Maximum throughput based on D-Link’s 802.11n devices.
3 Maximum throughput based on theoretical transmission PHY rate. Actual data throughput will vary. Network conditions and environmental factors, including volume of traffic and network overhead, may lower actual data throughput rate. Interference from devices that emit electrical noise, such as vacuum cleaners and hair dryers, may adversely affect the performance of this product. This product may interfere with devices such as lighting systems that have a dimmer switch, short wave radios, or other powerline devices that do not follow the HomePlug Powerline Alliance standard.
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