Support

Product Status - Phased Out

DHP-P500AV

Providing Networking Solutions and Support

 
  • Premium Services is a Technical Consultation Service
  • We Offer Support on Most Internet and Networking Issues
  • Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From


Available Plans

Plan A

Plan B

Plan C

One Call

Three Calls

12 Months

$32.95

$64.95

$99.99
* Up to 12 calls



Support Staff:
The Premium Services staff have many years of experience in computer or computer related fields, with degrees, training and certifications in Engineering, A+, C+ CCNA, MCSE, and D-Link Technology.

Our technicians are trained to resolve most networking problems. If it is determined that the technician cannot solve the customers problem within the first few minutes the call may be escalated to a senior technician. In certain circumstances callbacks may be made to ensure customer satisfaction.

  • Premium Services is a Technical Consultation Service
  • We Offer Support on Most Internet and Networking Issues

Consumer:
Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From. Services are available from 6am-10pm PST / 7 days a week.

Disclaimer: Not all issues may be resolved over the phone.


Consumer Premium Services
Leading the Industry in Pay-For-Support Services!
Contact Us: 888-814-2882

Simple and Secure

The DHP-P500AV plugs directly into a power outlet1, so you can extend your home network by plugging one adapter into your router, and another adapter2 into the room you want to extend your connection to. For convenient setup, an encryption key can be quickly configured at the push of a button on the device, to protect the network from any intruders. With hassle-free plug and play installation, the DHP-P500AV is an ideal solution for creating a wall-to-wall home network.

Ideal for Bandwidth-Intensive Applications

This adapter is capable of delivering wired data transfer rates of up to 500 Mbps. Advanced technology built into this device makes it more resistant to electrical interference from other household appliances, so users can fully benefit from the maximum transmission speeds. This makes it ideal for bandwidth-intensive applications, guaranteeing smooth HD video streaming, VoIP calls, and lag-free gaming even if everyone is online at the same time. In addition, its Quality of Service (QoS) Engine prioritises Internet traffic, ensuring that multimedia applications do not experience glitches while web surfing and downloads are in progress.

Compatibility

Based on the industry-leading PowerLine Alliance technology, the DHP-P500AV is compatible with other brands’ devices based on the IEEE 1901 standard. It is also compatible with devices implementing the former PowerLine AV standard, such as D-Link’s DHP-306AV/-307AV, DHP P306AV/ -P307AV, and DHP-W306AV/-W307AV.


1. Power outlets and electrical wiring must all be part of the same electrical system. At least one additional PowerLine AV 500 Adapter is required to create a network.
2. Sold separately
Standards
  • IEEE 802.3
  • IEEE 802.3u
  • IEEE 1901

Powerline interface
  • Power plug (country-dependent)

Ethernet interface
  • 10/100/1000BASE-TX Ethernet port with auto MDI/ MDIX
  • RJ-45 connector

PowerLine modulation scheme
  • OFDM Symbol Modulation

PowerLine frequency band
  • 2 MHz to 70 MHz

Data rate
  • Powerline: Up to 500 Mbps (PHY rate)
  • Ethernet: 10/100/1000 Mbps (autonegotiation)

QoS
  • Integrated QoS prioritises media and data

Security
  • 128-bit AES data encryption

Minimum system requirement (For PC Utility Software)
  • PC with 200 MHz processor
  • 64 MB memory
  • Windows 7, Vista, XP SP2
  • Ethernet interface (1000 Mbps)

LEDs
  • Power
  • Powerline
  • Ethernet

Power input
  • 100 to 240 V AC, 50/60 Hz

Power Saving
  • Power saving mode supported
  • Compliant with European Energy Using Product Directive

Dimensions
  • 156 x 69 x 42.5 mm.

Weight
  • 150 g.

Operating temperature
  • 0 to 40 ºC

Operating humidity
  • 10% to 90% non-condensing

Certifications
  • CE EMC Class B
  • CE LVD