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Support

Product Status - Phased Out

What does this mean?

DG 104S - US Revision A

This product will be phased out on:
1/10/2003
Hardware revisions
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Manuals
Description Type File Size
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DGS-1045 Manual
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Providing Networking Solutions and Support

 
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  • We Offer Support on Most Internet and Networking Issues
  • Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From


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The Premium Services staff have many years of experience in computer or computer related fields, with degrees, training and certifications in Engineering, A+, C+ CCNA, MCSE, and D-Link Technology.

Our technicians are trained to resolve most networking problems. If it is determined that the technician cannot solve the customers problem within the first few minutes the call may be escalated to a senior technician. In certain circumstances callbacks may be made to ensure customer satisfaction.

  • Premium Services is a Technical Consultation Service
  • We Offer Support on Most Internet and Networking Issues

Consumer:
Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From. Services are available from 6am-10pm PST / 7 days a week.

Disclaimer: Not all issues may be resolved over the phone.


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Description

The DG-104 is a Residential Gateway equipped with four standard phone ports, one lifeline voice port for fail-over to standard phone services, one WAN Fast Ethernet 10/100BaseTX Port, and one LAN Fast Ethernet 10/100BaseTX Port.

For Internet connection sharing in your home the DG-104 offers support for up to 32 IP devices. Services offered to the internal home network are DHCP Server, Network Address Translation (NAT), and IPSEC pass-thru. Because the DG-104 shares your single ISP IP address, it masks the local users´ IP addresses from the outside world, preventing intruders and hackers from gaining access to network resources, data files or personal information.

The DG-104 has voice support that includes hardware based Quality of Service (QoS), voice compression (popular voice CODECs G.711-G.729e), echo cancellation, dynamic latency (jitter) buffers, silence suppression, and comfort noise generation.

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