Providing Networking Solutions and Support
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Plan A |
Plan B |
Plan C |
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One Call |
Three Calls |
12 Months |
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$32.95 |
$64.95 |
$99.99 |
Support Staff:
The Premium Services staff have many years of experience in computer or computer related fields, with degrees, training and certifications in Engineering, A+, C+ CCNA, MCSE, and D-Link Technology.
Our technicians are trained to resolve most networking problems. If it is determined that the technician cannot solve the customers problem within the first few minutes the call may be escalated to a senior technician. In certain circumstances callbacks may be made to ensure customer satisfaction.
Consumer:
Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From. Services are available from 6am-10pm PST / 7 days a week.
Disclaimer: Not all issues may be resolved over the phone.
Consumer Premium Services
Leading the Industry in Pay-For-Support Services!
Contact Us: 888-814-2882
Hardware
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10/100BaseTX Port Specifications: |
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Buffer Memory: |
512KB |
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Operation: |
Full of half duplex |
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Connector: |
RJ-45 (10/100BaseTX) |
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DES-362FM (MT-RJ) Technical Specifications: |
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Buffer Memory: |
512KB |
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Media: |
62.5/125µ multimode fiber |
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Operation: |
Full of half duplex |
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Connector: |
MT-RJ |
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DES-361FX (SC) Technical Specifications: |
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Buffer Memory: |
512KB |
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Media: |
62.5/125µ multimode fiber |
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Operation: |
Full of half duplex |
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Connector: |
SC |
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Dimensions: |
Width: 441 mm (19 in.) |
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Weight: |
5kg fully loaded |
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Throughput: |
5.06 million pps (64 byte packets) |
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Power dissipation: |
50W |
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Latency (minimum): |
<20µs |
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Mounting: |
Mounts in a standard 19-in rack (hardware included) |
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AC line frequency: |
47-63Hz |
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Input voltage (rms): |
90-135/180-264 VAC (autosensing) |
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Safety approvals: |
UL listed (UL 1950), IEC 950/EN60950 (TUV), CE Mark, CSA certified (CSA 22.2 #950) |
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Compliance: |
FCC Part 15, Class A; EN55022 (CISPR: 1985), Class A; VCCI Class 1 ITE. EN50082-1, C-tick |
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Electrostatic discharge: |
IEC 1000-4-2, IEC 1000-4-3, IEC 1000-4-4, IEC 1000-4-5 |
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Standards: |
Bridge/Spanning Tree (IEEE 802.1d), Fast Ethernet (IEEE 802.3u), SMI (RFC 1155), SNMP (RFC 1157), RMON (RFC 1757), Telnet (RFC 854), TFTP (RFC 783), UDP/IP (RFC 768,791,1071), BootP (RFC 951/906/1350) SNMP: MIB II (RFC 1213), Ethernet-like MIB (RFC 1643), (Ethernet-like MIB . RFC 1398), Bridge MIB (RFC 1493), Gigabit Ethernet (IEEE 802.3z), Priority (IEEE 802.1p), VLAN (IEEE 802.1Q), Flow Control (IEEE 802.3x) |
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MAC address support: |
12,000 per unit/stack |
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RMON Support: |
groups 1,2,3, & 9 |
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Console port: |
RS-232 DB9 |
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