Support

Product Status - Live

DES-3528P

Providing Networking Solutions and Support

 
  • Premium Services is a Technical Consultation Service
  • We Offer Support on Most Internet and Networking Issues
  • Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From


Available Plans

Plan A

Plan B

Plan C

One Call

Three Calls

12 Months

$32.95

$64.95

$99.99
* Up to 12 calls



Support Staff:
The Premium Services staff have many years of experience in computer or computer related fields, with degrees, training and certifications in Engineering, A+, C+ CCNA, MCSE, and D-Link Technology.

Our technicians are trained to resolve most networking problems. If it is determined that the technician cannot solve the customers problem within the first few minutes the call may be escalated to a senior technician. In certain circumstances callbacks may be made to ensure customer satisfaction.

  • Premium Services is a Technical Consultation Service
  • We Offer Support on Most Internet and Networking Issues

Consumer:
Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From. Services are available from 6am-10pm PST / 7 days a week.

Disclaimer: Not all issues may be resolved over the phone.


Consumer Premium Services
Leading the Industry in Pay-For-Support Services!
Contact Us: 888-814-2882

xStack Integration
  •     Virtual Stacking of up to 32 units
  •     Embedded D-Link SIM for integration all xStack Switches
  •     1 Physical Stacking of up to 8 units

VLAN
  •     4K VLANs Support
  •     Selective Q-in-Q and VLAN Translation
  •     MAC-based VLAN
  •     802.1v Protocol-based VLAN

 Security
  •     L2/L3/L4 Multi-Layer Access Control
  •     External RADIUS/TACACS+ Authentication Support
  •     SSH/SSL Support
  •     Guest VLAN
  •     Web-Based Access Control (WAC)
  •     MAC-Based Access Control (MAC)
  •     IP-MAC-Port Binding
  •     D-Link Safeguard Engine
  •     Supports Microsoft NAP

 

Quality of Service

  •     802.1p Priority Queues/Multi-Layer CoS
  •     IP Multicast Support for Bandwidth-Intensive Applications

 

Traffic Monitoring/Bandwidth Control
  •     Port Mirroring
  •     Traffic Segmentation
  •     Bandwidth Control Down to 64bps
  •     Broadcast Storm Control
  •     Committed Information Rate
  •     RMON v1/v2 Support

 

Configuration/Management

  •     Web-based GUI
  •     Command Line Interface (CLI)
  •     SNMP v1, v2c, v3 Standard
  •     D-Link Single IP Management (SIM) v1.6
  •     D-View SNMP Network Management Module Provided
  •     Telnet Client/Server

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