Support

Product Status - Live

DES-3526

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Providing Networking Solutions and Support

 
  • Premium Services is a Technical Consultation Service
  • We Offer Support on Most Internet and Networking Issues
  • Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From


Available Plans

Plan A

Plan B

Plan C

One Call

Three Calls

12 Months

$32.95

$64.95

$99.99
* Up to 12 calls



Support Staff:
The Premium Services staff have many years of experience in computer or computer related fields, with degrees, training and certifications in Engineering, A+, C+ CCNA, MCSE, and D-Link Technology.

Our technicians are trained to resolve most networking problems. If it is determined that the technician cannot solve the customers problem within the first few minutes the call may be escalated to a senior technician. In certain circumstances callbacks may be made to ensure customer satisfaction.

  • Premium Services is a Technical Consultation Service
  • We Offer Support on Most Internet and Networking Issues

Consumer:
Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From. Services are available from 6am-10pm PST / 7 days a week.

Disclaimer: Not all issues may be resolved over the phone.


Consumer Premium Services
Leading the Industry in Pay-For-Support Services!
Contact Us: 888-814-2882

Interface
  • 24 10/100Base-Tx ports
  • 2 combo 1000Base-T / SFP uplinks
  • Switch fabric: 8.8Gbps

Stack Integration
  • Virtual stack of up to 32 units
  • Embedded D-Link Single IP Management (SIM)

Security
  • Layer 2/3/4 multi-layer Access Control
  • External RADIUS/TACACS+ authentication support
  • SH/SSL support
  • ZoneDefense functionality with D-Link firewalls (DFL-800/1600/2500/M510)
  • Safeguard Engine™

Quality of Service
  • 802.1p Priority Queues/Multi-Layer CoS
  • IP Multicast support for bandwidth-intensive applications
  • Port bandwidth control

Traffic Monitoring
  • Traffic segmentation
  • Broadcast Storm Control Down to 1pps
  • 802.3ad Link Aggregation (Port Trunks)
  • GUI Traffic Monitoring
  • RMON support
  • Port Mirroring

Configuration/Management
  • Web-based configuration/management
  • Command Line Interface (CLI)
  • SNMP v.1, v.2c, v.3 Standard
  • D-View SNMP Network Management Module Provided
  • Telnet Server