Support

Product Status - Phased Out

DCS-3420 - US Revision A

This product will be phased out on:
2/1/2011
This product's last date of support is on:
5/1/2012
Hardware revisions
Downloads can vary across product revisions.

Quick Links

Firmware
Do NOT upgrade firmware on any D-Link product over a wireless connection. Failure of the device may result. Use only hard-wired network connections.
Version Description Date
Download 1.02
  • Add D-Link NTP server.  Add D-Link DDNS service.
  • Improved Vista compatibility.
  • Improved volume controls when using the "talk button".
8/30/2007
Download 1.01
  • When PPPoE connection is failed to make and retried 3 times, then auto switch to LAN mode.~
  • Configure the external mic in audio page.
2/6/2007
Emulators
Version Description Date
Download 1.00
DCS-3420 Product Emulator
7/10/2012
Additional Downloads
Version Description Date
Download 3.20

D-View Cam Software.

7/27/2011
Download 1.3.0

D-View Cam Device Pack.

7/27/2011
Download 3.11

D-View Cam User Manual.

11/2/2010
Download 1.11

Improved Vista Compatibility.

8/30/2007
Download 1.90

Improved performance.

2/6/2007
Datasheets
Description Type File Size
Download PDF 0.11mb
Manuals
Description Type File Size
Download PDF 13.53mb

Providing Networking Solutions and Support

 
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  • We Offer Support on Most Internet and Networking Issues
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Our technicians are trained to resolve most networking problems. If it is determined that the technician cannot solve the customers problem within the first few minutes the call may be escalated to a senior technician. In certain circumstances callbacks may be made to ensure customer satisfaction.

  • Premium Services is a Technical Consultation Service
  • We Offer Support on Most Internet and Networking Issues

Consumer:
Each Consultation up to 30 Minutes in Length with Three Subscription Plans to Choose From. Services are available from 6am-10pm PST / 7 days a week.

Disclaimer: Not all issues may be resolved over the phone.


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Camera Specification
  • 1/3” Color CCD Sensor
  • 0.5 Lux
  • AGC/AWB/AES/BLC
  • Electronic Shutter: 1/60 ~ 1/100000 Second
  • Standard CS Mount Type Lens, 6mm, F2.0

Networking Protocols
  • TCP/IP, HTTP, SMTP, FTP, NTP, DNS, DHCP, DDNS, and UPnP

Ethernet

  • 10BaseT or 100BaseT Fast Ethernet Auto-negotiation

WLAN
  • 2.4GHz/802.11g or 802.11b
  • Bit Rate: Up to 54Mbps*
  • Security: Up to 128-bit WEP, WPA-PSK

Antenna Type
  • 2.4GHz Swivel Type, Monopole

Frequency

  • 2.4GHz to 2.5GHz

Impedance
  • 50 Ohms Nominal

Gain
  • 2dBi Typical

Remote Management

  • Camera Configuration and Camera System Log (can be Accessed Remotely via
  • Internet Explorer 6.x or Above Web Browser)

Supported Video Algorithms
  • MPEG-4 Simple Profile Mode
  • MJPEG

Video Resolution
  • Up to 30Fps at 176x120 / 176x144
  • Up to 30Fps at 352x240 / 352x288
  • Up to 10Fps at 704x480 / 704x576

Audio
  • 8Kbps to 32Kbps

LED Indicator
  • Bi-color Status Indicator

General I/O

  • 1 Opto-isolated Sensor Input (max.12VDC50mA)
  • 1 Relay Output (max. 24VDC 1A, 125VAC 0.5A)

Security
  • Administrator and User Group Protected
  • Password Authentication

Power
  • 12VDC 1.5A, External Power Supply

Viewing System Requirements

Protocol:

  • Standard TCP/IP Internet Suite ActiveX

Operating

  • System: Microsoft Windows XP/2000

Browser:

  • Internet Explorer 6.x or Above

Environmental
  • Operating Temperature: 32°F to 102°F (0°C to 39°C)
  • Storage Temperature: -4°F to 158°F (-20°C to 70°C)
  • Maximum Humidity: 85% RH (Non-condensing)

Safety
  • FCC Class B
  • CE

Minimum System Requirements
  • Computer with:
  • 1.7 GHz Processor
  • 256MB Memory
  • Windows® XP SP2 or Windows 2000 SP4
  • Internet Explorer v6
  • Multiple Camera Operation Requires Computer with:
  • 2.8 GHz Processor
  • 512MB RAM
  • 32MB Video Card
  • Windows® XP SP2 or Windows 2000 SP4
  • Internet Explorer v6

Package Contents
  • DCS-3420 Wireless Day & Night Internet Camera
  • Detachable Antenna
  • CAT5 Ethernet Cable
  • Power Adapter
  • Mounting Kit
  • Quick Installation Guide
  • CD-ROM** with:
  • Software
  • Product Documentation

Weight
  • Item: 1.2 lbs
  • Packaging: 1.5 lbs

Dimensions

  • Item (WxHxD): 3.2” x 2.4” x 6.7”
  • Packaging (WxHxD): 9.7” x 3.3” x 11.3”

Warranty
  • 1 Year***