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Safety Tips

Make sure the pet monitor and cord are out of pet's reach.

In general, this means the pet monitor and cord should be placed at least 3 feet away from pet's bed or cage.

Be mindful of the placement of the camera, whether positioned in the home or outside in your garden. To prevent your pet from chewing on the cord or breaking the monitor ensure it is out of their reach and not placed in or on the bed or housing.

Do not use the Pet Monitor near water

Do not place the pet monitor near water (such as bathtub, sink or pet feeding station) and keep it safely away from heat sources such as stoves, radiators, mantelpieces, etc).

Make sure there is proper ventilation

Make sure there is proper ventilation around the pet monitor and do not place on soft furnishings (such as sofas, cushions) or your pet’s bedding or housing.

The pet monitor is not a toy

Do not allow children to play with the monitor, and keep out of your pet’s reach. Adhering to these safety tips will help ensure you and your family (pets included) stay safe.

How to ensure your monitor is secure

The first step is to make sure you turn on the security features during the set-up process. Follow the instructions, and make sure you set up a strong password at least eight characters long with a mix of symbols, numbers and upper and lowercase letters.

Make sure you keep the monitor software and the mydlink™ Lite app up to date. It’s also important to make sure that you have working and up to date anti-virus and firewall programmes.