Technology can be intimidating. As a business owner, you need straight forward communication solutions that are easy to use, save money and drive your business forward.
D-Link xStack IP Telephony communication solutions is an expandable phone system providing advanced functionality for any small business with as many as 25 extensions, in a single location or throughout a campus environment. This system is a proven communications solution that supports hundreds of call-handling capabilities, centralized management and advanced networking.
Click here to see D-Link's entire line of IP Telephony products.
D-Link xStack IP Telephony communication solutions are ready when you are. Here's how:
- Improved customer service for better sales and support to your customer
- Easier business transactions for your business and your customer
- Your phone system becomes a productivity tool, empowering your employees and increasing abilities
- Cost reduction leaves resources available for other uses
- Advanced capabilities without complexity
- Built-in automation expedites all calls
Reduced Toll CostsAlthough toll costs have dropped dramatically in recent years, long distance charges in today’s global economy are still a significant expense. With IP-based systems, voice travels over a company’s private WAN or the Internet. Like surfing the web, there is no incremental cost (with the exception of Internet or Broadband service fees). No more toll or domestic long distance fees are assessed. A company’s private data network can enable their IP PBX to reach all their branches while bypassing phone companies.
Increased Worker Productivity
One of the main benefits of network convergence through IP telephony is that both voice and data can be delivered real time to a multitude of wired and wireless communications devices. IP Telephony treats voice as if it were any other kind of data, so users can attach documents to voice messages or participate in virtual meetings using shared data and video conferencing.
Simplified Cabling Infrastructure
With IP telephony, both voice and data can travel over the same line using existing data wires for voice calls. Separate cabling is no longer needed for a telephone system. This dramatically decreases the number of wiring drops needed. For businesses opening new offices, the savings in cabling alone can be significant. Computers and telephones can use the same Ethernet ports.
Centralized and Streamlined Administration
IP telephony maintenance is much easier than with the traditional phone set up. Moves, adds, and changes of a phone set just involve a change in the IP telephony database. IP-based telephone systems do not require switching units at each branch of a multi-location business. A PBX unit is no longer required at each remote branch. One IP PBX may sufficiently serve the headquarters and remote branches. Everything can be controlled and administered from one central point with a user interface that can be accessed from virtually anywhere.
Reduced Costs for Moves, Adds, and Change
Because an IP telephony technology is primarily based on software rather than hardware, it is easier to alter and maintain. A benefit of an IP telephony deployment is the ease of workspace relocation. There are substantial cost savings from faster moves, adds, or changes. Moves, adds, and changes usually require costly service calls to service providers to physically relocate instruments and modify system software.
Scalability and Expansion
Companies that use traditional PBX (Private Branch Exchange) systems will need to add capacity to their PBX system as the company size grows. Traditional PBX based phone systems come in many size ranges and it may be necessary periodically to scrap existing systems and replace hardware. In addition to more telephones, this often requires circuit cards to add line and telephone capacity to the central switching unit and the labor costs to install the expansion boards and terminate wire at the central control unit.
System Enhancements
Traditional telephony systems use proprietary architectures. The cost of adding major enhancements like unified messaging, call center functionality, or integrated voice response (IVR) to a traditional voice system could easily exceed the original cost of the entire system itself. Adding equipment or software from third parties in a traditional PBX system usually requires costly integration.
Flexibility
Companies can deploy VPNs at much lower costs that securely use the shared public infrastructure rather than a private one, like leased T-1 lines. A virtual private network (VPN) is a private data network that makes use of the public telecommunication infrastructure, like the Internet, while maintaining privacy through the use of a tunneling protocol and security procedures.
Better Customer Service
Businesses can set up "virtual" contact centers at faster rates and lower costs to support their customers. Calls can be forwarded based on the required skills to the right agent anywhere in the world via the Internet. The right expert will be able to handle complex issues in a timely manner even when he/she is on the road.
Click here to download the IP Telephony solution brief (PDF).
For more information on D-Link xStack IP Telephony communication solutions, call 877-528-7789.
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