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D-Link  Monitor Questions

Q: What are the features of the EyeOn Baby Monitor range?

Click here to compare the features of each of our monitors.

Q: What is the EyeOn Baby Monitor?

The EyeOn Baby Monitor has been specially designed to help you keep an eye on your Baby or toddler, night and day. The EyeOn Baby Monitor effectively monitors your Baby and provides more functionality than an ordinary audio monitor. This portable camera transforms your smartphone or tablet into a versatile, yet easy to use Baby monitor and allows you to connect to the camera wirelessly at home or through the Internet from anywhere at anytime, so you can check on your children no matter where you are. For full camera specifications please click here.

Q: Why would you want to buy one of these Monitors?

Compared to other products on the market, D-Link’s EyeOn Baby Monitor range provides an affordable, Baby monitoring solution that’s easy to set up, secure and easy to use. They're packed with features to help you care for your child as well as recording functions to ensure that you do not miss a precious moment. The mydlink™ Baby app enables you to securely see and even talk to your Baby when you are away from them.

  • You can monitor your Baby through your smartphone/tablet without the need for additional parent/base units
  • Be alerted when your Baby needs attention or if the room temperature becomes too hot or cold*
  • Securely see and talk to your Baby wherever you are
  • Record precious moments directly onto a smartphone/tablet or automatically to the camera MicroSD card* slot.
  • Monitor and view your Baby in any lighting condition, even in complete darkness
  • Both parents can monitor the Baby simultaneous via their smartphone or tablet
  • The Free mydlink™ Baby app provides you with secure remote live view and playback from wherever you are.
  • Take the camera with you as it is portable and can be used without mains power by simply connecting to a USB battery.
*DCS-825L only.

Q: How easy is it to use?

Getting started is easy; the free mydlink™ Baby app for your smartphone or tablet not only guides you step by step through the simple setup process, but also gives you an easy to use interface for all the useful features of the EyeOn Baby Monitors. Check on your Baby at a glance, pinch to zoom in and out with ease, or play one of five classic lullabies to soothe your child. You can even take snapshots and video clips to share with family and friends.

Q: How can you power it?

The EyeOn Baby Monitors are powered through regular mains power – via the provided power adaptor. Alternatively it can be powered through a USB battery (requires at least 2A output).

Q: Are the Baby Monitors portable?

Yes they are. You can take the EyeOn Baby Monitor with you and use it anywhere your smartphone or tablet has a wireless signal as there is no need for an internet connection. Also if no regular power source is available it can even be run using an external *USB battery for total portability.

Q: If there's no parent/base unit, how do I monitor my child?

Unlike traditional Baby monitors, the EyeOn Baby Monitors work seamlessly with your existing wireless network and smartphone or tablet. As such, these portable cameras transform your mobile device into a versatile, yet easy to use Baby monitor.

The camera feed can be accessed via the mydlink Baby Monitor app, which is freely available on the Apple App Store and Google Play. The app can be installed on any iPhone or iPad using iOS 5.1.1 or higher or Android device using Android 4.01 or higher.

The cameras connect wirelessly at home or through the Internet when you are out and about, so you can check on your infant no matter where you are. This means there is zero interference as well as ability to use multiple smartphones/tablets as parent units. High definition* and night vision allow you to see your child clearly whatever the condition.

The EyeOn Baby Monitors also sends notifications to alert you to specific events. A temperature sensor* constantly monitors the room temperature, and alerts you when the room becomes too hot or too cold to ensure that your child is safe and comfortable. It can also detect movement and loud noises such as crying, and this can trigger recording of snapshots and video clips* that you can review later.

*DCS-825L only

Q: Is it secure?

The EyeOn Baby Monitors use secure wireless encryption and connectivity, while remote access is password protected to prevent unauthorised intrusion. This means only those who are meant to see what the camera sees will be able to do so.

Q: Does it come with a SIM card?

No, a SIM card is not needed.  The EyeOn Baby Monitors connect wirelessly to a router or directly to a parent's smartphone or tablet.

Q: If viewing remotely can I zoom in?  If so, by how much?

Yes, the EyeOn Baby Monitors offer a 4x digital zoom.

Q: Can I interact with my Baby through the Monitor?

Yes you can.  The EyeOn Baby Monitors have two-way audio, so you can not only see and hear what your Baby is up to, but can talk to them as well. It doesn't matter whether you are away from the house and want to say good night, or just in the other room reassuring your restless Baby.

Q: How do I change the accent rings?

It’s simple.  The EyeOn Baby Monitor comes with interchangeable yellow*, blue and pink covers around the base camera lens. Simply turn counter clockwise to lift the accent ring off, then place the new accent ring on, and rotate it clockwise until it clicks into place.


Q: Do I need to leave a light on to see the camera feed?

No, the lens on the camera is surrounded by infrared night vision LEDs that automatically turn on in low light, enabling the camera to see, even in complete darkness.

Q: How do I install/mount the camera?

The EyeOn Baby Monitor comes with either a desktop stand that is wall mountable or a separate wall mount bracket (dependent on the model). It can also be attached to any standard tripod screw mount*†.
*not available for the DCS-800L
†not available for the DCS-820L

Q: Do I need to have the app running constantly on my device?

The app can run in the background, and will alert you - if any event (sound, movement or temperature) is triggered according to the parameters you set. You will even get an alert if your device is locked.  The smartphone or tablet can still be used as normal while the app is running.

*USB battery not provided