Step 1: Open Internet Explore browser.

Step 2: From the Menu Bar, select Tools and then Internet Options.

Step 3: Click on the Security tab, select Internet, then click on the Custom Level button.

Step 4: Please check the settings of ActiveX controls and plug-ins.

Note: Disable settings will block your ActiveX Installation.

Note: If you have antivirus or firewall programs running, make sure they are not blocking ActiveX controls from being downloaded or running. Make sure that you have administrative rights before installing the ActiveX controls.