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D-Link EyeOn™ Pet Monitor Questions

Q: What are the EyeOn™ Pet Monitors?

The EyeOn™ Pet Monitors have been specially designed to help you keep an eye on your pets, night and day. These portable cameras transform your smartphone or tablet into a versatile, yet easy to use pet monitor and allows you to connect to the cameras wirelessly at home or through the Internet from anywhere at any time, so you can check on your furry friends no matter where you are. For full cameras specifications please click here.

Q: Why would you want to buy these Monitors?

D-Link’s EyeOn™ Pet Monitors provide an affordable monitoring solution that’s easy to set up, secure and easy to use. They are packed with features to help you watch over your pet and the mydlink™ Lite app enables you to securely see and even talk to your pet when you are away from them.

  • Monitor your pet through your smartphone/tablet without the need for additional base units
  • Be alerted when your pet needs attention
  • Securely see and talk to your pet from wherever you are
  • Monitor and view your pet in any lighting condition, even in complete darkness
  • Both ‘parents’ can monitor their pets simultaneously via their smartphone or tablet
  • The free mydlink™ Lite app provides you with secure remote live view and playback from wherever you are.
  • Take the monitor with you as it is portable and can be used without mains power by simply connecting to a USB battery.

Q: How easy are they to use?

Getting started is easy; the free mydlink™ Lite app for your smartphone or tablet not only guides you step by step through the simple setup process, but also gives you an easy to use interface for all the useful features of the EyeOn™ Pet Monitors. Check on your pet at a glance and zoom in and out with ease. You can even take snapshots and save them directly to your smartphone or tablet.

Q: How can you power them?

The EyeOn™ Pet Monitors are powered through regular mains power – via the provided power adaptor. Alternatively they can be powered through a USB battery (requires at least 2A output).

Q: Are the pet cameras portable?

Yes they are. You can take the EyeOn™ Pet Monitors with you and use them anywhere your smartphone or tablet has a wireless signal as there is no need for an internet connection. Also if no regular power source is available it can even be run using an external *USB battery for total portability.

Q: If there's no parent/base unit, how do I monitor my pet?

The EyeOn™ Pet Monitors work seamlessly with your existing wireless network and smartphone or tablet. As such, these portable cameras transform your mobile device into a versatile, yet easy to use monitor.

The camera feed can be accessed via the free mydlink™ Lite app, which is available on the Apple App Store and Google Play. The app can be installed on any iPhone or iPad using iOS 5.1.1 or higher or Android device using Android 4.01 or higher.

The cameras connect wirelessly at home or through the Internet when you are out and about, so you can check on your pet no matter where you are. This means there is zero interference as well as the ability to use multiple smartphones/tablets as base units. Night vision allows you to see your pet clearly whatever the lighting condition.

The EyeOn™ Pet Monitors also send notifications to alert you to specific events. They detect movement and loud noises such as barking, and this can trigger recording of snapshots that you can review later.

Q: Are they secure?

The EyeOn™ Pet Monitors use secure wireless encryption and connectivity, while remote access is password protected to prevent unauthorised intrusion. This means only those who are meant to see what the cameras see will be able to do so.

Q: Do they come with a SIM card?

No, a SIM card is not needed. The EyeOn™ Pet Monitors connect wirelessly to a router or directly to an owner's smartphone or tablet.

Q: If viewing remotely can I zoom in? If so, by how much?

Yes, the EyeOn™ Pet Monitors offers a 4x digital zoom.

Q: Can I interact with my pet through the cameras?

Yes you can. The EyeOn™ Pet Monitors have two-way audio, so you can not only see and hear what your pet is up to, but you can talk to them as well. It doesn't matter whether you are away from the house and want to say good night, or just in another room checking in on your pet.

Q: How do I change the accent rings?

It’s simple. The EyeOn™ Pet Monitors come with interchangeable coloured covers around the base camera lens. Simply turn counter clockwise to lift the accent ring off, then place the new accent ring on, and rotate it clockwise until it clicks into place.

Q: Do I need to leave a light on to see the camera feed?

No, the lens on the cameras is surrounded by infrared night vision LEDs that automatically turn on in low light, enabling the cameras to see, even in complete darkness.

Q: How do I install/mount the camera?

The EyeOn™ Pet Monitors can be freestanding on a flat surface or mounted to a wall.

Q: Do I need to have the app running constantly on my device?

The app can run in the background, and will alert you - if any event (sound or movement) is triggered according to the parameters you set. You will even get an alert if your device is locked. The smartphone or tablet can still be used as normal while the app is running.