Warranty Information

The warranty period stated in this table supersedes and replaces the warranty period as stated in the user’s manual for the relevant products. Please visit the product page for individual product warranty information.

Product Type

Product Warranty Period

Wireless Routers, Consumer Access Points and Adapters

One (1) year

Unmanaged Switches 

Limited Lifetime Warranty 

Smart Switches

  • EasySmart 
  • WebSmart
  • SmartPro

Limited Lifetime Warranty

Managed Switches

Limited Lifetime Warranty

xStack Switches

Lifetime Warranty

Business Wireless:
  • Wireless Switch
  • Controllers
  • Outdoor Access Points
  • Unified Access Points
  • Business Access Points supporting PoE 
Limited Lifetime Warranty

Firewall Security Appliances and VPN Service Routers 

Limited Lifetime Warranty

ShareCenter Pro Storage Five (5) Year Warranty
ShareCenter Storage Three (3) Year Warranty 
xStack Storage Three (3) Year Warranty 
IP Surveillance Cameras
  • Box Style 
  • Fixed Dome Style 
  • Bullet Style 
Five (5) Year Warranty
(for selected cameras, please check the product page)
IP Surveillance Cameras
  • PTZ Style 
  • Cube Style 
  • Cloud Cameras 
One (1) Year Warranty

Switch Transceivers

Two (2) years

All Redundant Power Supplies One (1) Year 
All Licenses, IP Camera Mounts 90-Days
All Other Products One (1) Year

Note:

Limited Lifetime Warranty Coverage:

  • Hardware: For as long as the original customer/end user owns the product, or five (5) years after product discontinuance, whichever occurs first. 
  • Internal Power supplies and fans: Five (5) years 
  • External Power supplies: One (1) year 
  • Spare parts and spare kits: Ninety (90) days
Lifetime Warranty Coverage:

 

  • D-Link warrants that the hardware portion of the D-Link product, including internal and external power supplies and fans, will be free from material defects in workmanship and materials under normal use from the date of original retail purchase of the product.
  • Only for products purchased from D-Link or its authorized reseller or distributor and delivered and used within Canada
  • Only with proof of original purchase.
  • Product Must be registered with D-Link Canada within 90 days of original purchase.