D-Link offers professional services and product support options that help ensure small and medium-size businesses get the best fit solution for their unique environment.

In the event that a warranty service or repair is needed, D-Link warranties and extended services packages are designed to reduce downtime and extend the life of the product.

D-Link Assist Gold − for comprehensive 24-hour support
D-Link Assist Gold is perfect for mission-critical environments where maximum uptime is a high priority. It guarantees four hour around-the-clock response. Cover applies 24/7 for every day of the year, including holidays.

D-Link Assist Silver − for prompt same-day assistance
D-Link Assist Silver is designed for ‘high availability’ businesses that require rapid response within regular working hours. It provides a four hour response service Monday to Friday from 8.00 am to 5.00 pm, excluding holidays.

D-Link Assist Bronze − for guaranteed response on the next business day
D-Link Assist Bronze is a highly cost-effective support solution for less critical environments. Response is guaranteed within eight business hours Monday to Friday from 8.00 am to 5.00 pm, excluding holidays.